Premier Inn London Wimbledon South

Overall it is fine. Certain staff are the standout feature of this hotel. In particular Judith who runs the breakfast in the restaurant - what a lovely human she is l! Premier Inn keep hold of this angel. She is a perfect example of customer services. So accommodating and genuinely cares. Also the young lady who seemed to be in charge of the restaurant on the evening of Weds 28th Aug. I wish I'd got her name. What a lovely, accommodating, genuinely nice person to encounter as we got in after a long nightmare journey to the hotel. Food was lovely at both dinner and breakfast. I was really impressed with the options at the breakfast buffet. I was able to find something for all 4 of us fussy eaters. Even had Alpro soya milk available which made my morning! Really comfy big beds but the smaller bed in the Family room was not at all comfortable and squeaky when the occupant moved around. Our room on the 6th floor felt clean but tired. I hope the rooms are due for refurbishment soon as this could be a lovely place to stay. Views from the higher floors are amazing. It was nice and quiet for us. Great shower in the morning. Good amount of complimentary shower gel and soap, clean towels but bathroom feels tired and a little rough. Not unclean, just needs better maintaining. Parking outside the hotel is nice and easy, and free which is why I booked here. I would stay here again but do feel the prices are too high considering the condition of our room. As my daughter said "they wouldn't get full payment on Four In A Bed"!

Typically when we come to London it’s for a romantic getaway without the children and we tend to stay in a high end hotel. On this occasion we were visiting friends and we had our little boy with us. I have never stayed in a premier inn before but my husband always rates them stating you know what you are going to get. On arrival, the receptionist was polite and we were checked in quickly. We were given two keys to the room. The hall way was dark and in need of an upgrade. The room itself (233) was dated and needed some TLC I was slightly disappointed with the room but I believe renovations are happening and I only wish we had stayed in one of the newly renovated rooms. However it was clean and suitable for a family of three. The beds were comfortable and we all slept really well. In the morning we went for breakfast at 10:50, not realising breakfast was only on until 11am. Judith welcomed us, we were introduced to the chef who made our bacon and eggs to order. There was only one other table in the restaurant, but the service was outstanding and we couldn’t have been treated any better. The whole stay I felt was value for money, the room was £90 with free parking. We paid an additional £10 for early check in but didn’t take advantage of that. Breakfast for my husband and I was £20 and our little boy ate for free. We will defiantly be returning and I will be open to choosing premier inn hotels in the future.

It was the best and very lovely. The lady Ileana really looked after me and made sure I was always ok. The hotel was very clean and just the perfect fit too! Very close to town which was also handy. My husband loved it and says thank you and he will be back.

Despite the 2nd shower of the morning being tepid the other facilities and comfort were excellent. The breakfast was very good and relaxed and made particularly enjoyable by the excellent and cheerful Judith - a great asset! The cappuccinos were the best I'd tasted anywhere outside Italy!

Ileana, the hotel manager gave excellent service. I would recommend this hotel with its new refurbishment and close amenities of all the shops you need from restaurants, take aways, clothes, shoes home products. With a tube station just 7mins walk to get to London Central in 40mins. Kind Regards Chris

The receptionist Joselyn was very polite, helpful and very understanding. Spacious car park and a great location with close by amenities, transport and food outlets. Quiet area even with a main road going through. And the room nice, clean and welcoming.