The Walrus Bar and Hostel recensioner

This booking is bad experience. Team not friendly.. Highly not recommended!

With a really good location near Waterloo station. Quite many attraction spots nearby on foot. Staff are nice. With breakfast for each room guests. Highly recommended.

Shared in a 4 room 301. Small room but functional. For the price and location a very good deal. I would book again!

Good location Staff friendly

Good but the floors are too high and there's no lift.

Not bad!!!!!!!! Just like the picture, staff are nice. Great location, people in the room are quiet.

Clean and welcoming.

Great location. Nice staffs. Cheap luggages storage. If you need a quiet place for sleep, this may not be the one for you, as the train is really close to the window and you may hear them crossing one by one very clearly. But it's ok for me.

Very good place to stay! Will come back in the future for sure! Thanks!

衞生很及時，床品很舒服，適合一人住，服務人員和boss都很親切，我晚到很久checkin，the boss 一直等我check in和幫我把很重的行李拿到storeroom，服務滿分💯，有問題打電話解決特別及時。位於鬧市區，附近很多酒吧和餐廳特別方便！性價比超高！

Extremely disappointing. Most importantly, the entire building is NOT CLEAN - perpetually damp throughout and significant mold growth in bathrooms / shower areas. For some reason, there are wooden crates in the showers and this is where much of the mold is growing from. I spent one night (out of the four I had booked) but decided I could not stay for the remining 3 after awaking to a damp, smelly spot on my mattress that had been covered up by a clean sheet (see attached picture). When I flagged these issues to the on-site staff member and asked if any of the costs from the remaining three nights could be refunded, I was told they could do nothing and gave me a management email. This put me in touch with Paul, who was needlessly rude and condescending. Apparently, I left the hostel without warning and demanded a refund without any valid reason. I was also told that my complaints are "just part of sharing accommodation facilities with other guests", and that "the mattress should have been flipped". Clearly some major management issues going on here. Highly recommend anyone considering staying here seek out other options.

I have numerous ongoing London walking projects and love using this friendly hostel as my base. Just minutes away from Westminster and comprehensive tube/rail connections. Ah yes, the trains. The Walrus is within touching distance of the overbridge leading to Britain’s busiest railway station (Waterloo). You have to take this one on the chin. Fortunately as a train fanatic, I’m fine with a bit of the old clickety clack. Squealing on the tight curve may be an acquired taste though. Earplugs are provided on every bed should you require them. The building is old and bathroom facilities are limited. I solved this problem by simply showering in the evenings. Never needed to wait. Water always hot enough. Considering the very reasonable prices, you wouldn’t expect to be fed but a complimentary breakfast of tea, toast, cereal and fruit juice is available in the bar area. There is also a well-appointed little kitchen upstairs to prepare your own food. Nice to have this option. Not every London hostel offers it. There are plenty shops on your doorstep. A bustling neighbourhood. The beds are clean and comfortable. Some of the dorms are large but I’ve always found my fellow guests very respectful. Good mixed crowd. I’m in my early 50s and certainly don’t feel out of place here. If you are looking for a budget option within easy walking distance of many famous sights, the Walrus fits the bill. The place feels very safe and access codes are emailed to you if you check in online. Great place to get your head down before a day’s exploring in one of the world’s most amazing cities. I will be back. I am the Walrus!

When we arrived the staff were friendly and since we were early for check in they let us leave our bags. When we checked in we were given 3 codes for the front door, our room and the bar door. When we got into the room it was alright for a 28 bed dorm. The beds were not very comfy but it was clean enough. The lockers were big which was good! The toilets were very small and cramped. They weren’t well equipped and didn’t get cleaned regularly. The kitchen was alright as it had a hob and a microwave. The hostel offered free breakfast which was great. It was very loud outside at night and since there was a bar downstairs it was quite loud there also. The location was fantastic as it was next to the underground and a short walk to London Eye. Overall, I would recommend for the location but there is a lot of improvement that could be made.

Great value for money and in the best of London locations, 24 hour check in and out using digital access codes makes it very convenient, and of course the bar downstairs! 😊 There is no lift, and you can hear noise from Waterloo train station, but the positives far outweigh this.