38 Newark St, Tower Hamlets, London, United Kingdom
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Rum (79)
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9.0/10
CHUNGHSUAN
9.0/10
CHUNGHSUAN
Utvalt
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Allmänna utrymmen (6)
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9.5/10
OlaBoo
9.5/10
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Uppladdat av användare (23)
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4.5/10
Business Traveller2025
4.5/10
Business Traveller2025
4.5/10
Business Traveller2025
9.0/10
CHUNGHSUAN
10/10
RAJIBHASANSHUVO
9.0/10
CHUNGHSUAN
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
7.9/10
Bra
55 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör8.0
Bekvämligheter7.5
Service8.0
Renlighet8.1
Business Traveller2025
Klassiskt dubbelrum
Bodde på mars 2025
Affärsresenärer
9 recension
4.5/10
Publicerades 3 maj 2025
Booked a double room through trip.com and was informed upon arrival that I was to be put in the annex building which is on top of a restaurant 5min walk from the main hotel with no staff/reception. Was basically a block of flats. Receptionist was very nice, showed me a few room options let me choose but all were not like the photos on the website. Some had a microwave, others were without tea/coffee facilities. My tv did not work, was given no soap or body wash etc unlike the photos. Cleanliness also seemed to be an issue and felt quite dusty. Didn’t feel too secure as no keycards and only pin for rooms/main door. I assume these are not changed either and so anyone could walk through if they know the combination
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. At Vilenza Hotel, guest satisfaction is our top priority, and we take all concerns seriously.We want to assure you that we have made significant improvements to both our quality of service and our facilities to enhance the overall guest experience. Your feedback has been invaluable in helping us make these changes, and we truly appreciate your patience and understanding.We would love the opportunity to welcome you back and provide you with the high standard of service that we strive for. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next stay more enjoyable.Vilenza Hotel Management
Ming
Klassiskt dubbelrum
Bodde på mars 2025
Par
7 recension
7.0/10
Publicerades 25 apr. 2025
Small hotel but it is nice place , it is near white charter , it is easy to find it
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
CHUNGHSUAN
Klassiskt dubbelrum
Bodde på feb. 2025
Ensamresenärer
4 recension
9.0/10
Utmärkt
Publicerades 19 mars 2025
The place and service was really good, especially Ms Laura helped me checking in and introducing me the hotel.
The room size is good for one person, for two is a little crowded.
The soundproof is a little bit not good.
But totally I got a good stay:)
BTW the body soap and shampoo are not good to be sudsing
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
Gästanvändare
Fyrbäddsrum Comfort
Bodde på dec. 2024
Familj
1 recension
10/10
Enastående
Publicerades 8 jan. 2025
We had a great stay at vilenza hotel😘 walking distance to tower bridge,whitechapel train station and restaurants. The room is very clean and spacious for the price👌. Most importantly the staff are very friendly most specifically to unor bey. çok teşekkür ederim ve Tanrı sizi korusun
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
June Tam
Klassiskt dubbelrum
Bodde på nov. 2024
Familj
15 recension
4.5/10
Publicerades 11 dec. 2024
They give us a basement
with no window and very small and old room. Doesn’t same as the photo we booked.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. At Vilenza Hotel, guest satisfaction is our top priority, and we take all concerns seriously.We want to assure you that we have made significant improvements to both our quality of service and our facilities to enhance the overall guest experience. Your feedback has been invaluable in helping us make these changes, and we truly appreciate your patience and understanding.We would love the opportunity to welcome you back and provide you with the high standard of service that we strive for. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next stay more enjoyable.Vilenza Hotel Management
RAJIBHASANSHUVO
Klassiskt dubbelrum
Bodde på jan. 2025
Res med vänner
1 recension
10/10
Enastående
Publicerades 24 feb. 2025
Nice. we laike it ❤️
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
OlaBoo
Familjerum
Bodde på juli 2023
Familj
4 recension
9.5/10
Otroligt
Publicerades 23 aug. 2023
Great value for money. Rooms are surprisingly big with plenty of space for a family stay. Comfy beds, all the usual equipment you may need-fridge, microwave ect. Bathroom are upgraded. Ultimately it’s an old, characterful hotel turned into a small hotel. Staff is dupe friendly and helpful.
Definitely recommend for budget stay in handy location.
Översätt
Svar från boendet: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
Hadisimo
Trebäddsrum i komfortklass
Bodde på nov. 2024
Affärsresenärer
5 recension
2.0/10
Publicerades 27 dec. 2024
Richtig schlecht.
Keine Heizung
Keine Raucherecke oder Chill Room
Kein vernünftiger Service
Boden kaputt
Schrank kaputt
Fliesen Kaputt
Keine Steckdose für EU HANDYS. 4 Leute haben sich eine Steckdose geteilt!
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. At Vilenza Hotel, guest satisfaction is our top priority, and we take all concerns seriously.We want to assure you that we have made significant improvements to both our quality of service and our facilities to enhance the overall guest experience. Your feedback has been invaluable in helping us make these changes, and we truly appreciate your patience and understanding.We would love the opportunity to welcome you back and provide you with the high standard of service that we strive for. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next stay more enjoyable.Vilenza Hotel Management
Svar från boendet: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management