Ellen Kensington

When searching for a hotel, I came across Ellen Kensington. I had the pleasure of staying at this hotel and was blown away by the service from the moment I arrived. The building itself inside was stunning, the decor was modern yet cozy with thoughtful touches that made the space feel luxurious. As I was checking in, to my surprise I was graciously upgraded to a beautiful suite! I was specifically delighted to have been welcome by the incredible front desk staff, Bianca, Ines, Bruno and Helen, who were very warm. Their kindness set a tone for an amazing stay. Thank you for making my visit so enjoyable. I will definitely be returning!

Absolutely gorgeous Hotel. Very clean, amazing staff, wonderful breakfast.  trip said it was a queen bed, but it was kingsize!  We were 2 couples and they upgraded one of us so our rooms were close (free).  Can’t wait to go back 🥰

Friendly service. The room is small but worth the price. Had a nice experience here.

The hotel is quite near to the underground, around 5 minutes walk. The room is neat and clean, while the staff are very nice.

英國之行最差的酒店 某天上午房間天花板突然大漏水 要不是我們出門晚 我合理懷疑我們所有行李都會被毀了 除去這個大問題 各種細節完全不到位 洗手間門把手是條紋的把手 裏面很多裝修時的白色沫沫 洗手間開放式的淋浴我能理解 但這家開放式浴室是能把整個洗手間都弄得到處是水的那種 非常不合理 那個櫃子各種劃痕 説是復古風 其實真的很醜看着很臟 前兩天漏水的那個房間還是臨街的屋子 街上的動靜聽得一清二楚 所有的床都是一米五跟攜程説的一米八根本不吻合 走廊牆上臟得連學生公寓都不如 諸如此類的糟心細節還有很多很多 總之這個酒店屬於你進了大堂感覺還行 你進了連廊就發現是個破爛草台班子 最後經理給我退了總房費的38%。 真的很差很差 唯一優勢是離地鐵站近一些

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