Holiday Inn Express London - Excel

Holiday Inn Express London - Excel recensioner

Holiday Inn Express London - Excel

1018 Dockside Rd, Newham, London, E16 2FQ, United KingdomVisa hotellinformation
Holiday Inn Express London - Excel
Holiday Inn Express London - ExcelHoliday Inn Express London - ExcelHoliday Inn Express London - Excel
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Gästrecensioner

4.2/5
Mycket bra
91 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.0
Service4.1
Renlighet4.3
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Negativa recensioner(3)
Luke
Dubbelrum
Bodde på jan. 2025
Par
2 recension
4.2/5
Mycket bra
Publicerades 1 mars 2025
My recent stay at the Holiday Inn Express London Excel was a thoroughly positive experience. If you're looking for a comfortable and convenient base, especially for events at the Excel Centre, this hotel is a great choice. The rooms were clean, modern, and provided everything needed for a relaxing stay. I found the bed particularly comfortable, ensuring a good night's sleep. The hotel's location is ideal for accessing the Excel Centre, and the transport links made exploring the wider city easy. One of the highlights of my stay was the breakfast. The selection was varied, and everything was fresh and, most importantly, tasty. It was a great way to start the day and provided plenty of fuel for a busy schedule. Overall, the Holiday Inn Express London Excel offered excellent value for money. The friendly staff, comfortable accommodations, and delicious breakfast made for a very enjoyable stay. I would happily recommend this hotel to anyone visiting London, particularly those attending events at the Excel Centre.
Översätt
Svar från boendet: Thank you very much for having taken some of your precious time to share this fabulous review following your recent stay with us. We are absolutely thrilled to see that you had such a wonderful experience. We hope to have the pleasure of welcoming you back in the not too distant future, and in the meantime, wish you well.
Gästanvändare
Standardrum
Bodde på feb. 2025
Par
1 recension
5.0/5
Enastående
Publicerades 22 mars 2025
Had a fantastic stay at the Holiday Inn Express which was clean and tidy. The room was a good size with tea/coffee facilities, again clean and tidy with a comfortable bed. I’m glad I chose this hotel as it was in a great location and the DLR station was only a 2 minute walk away. So made it easy to get to the o2. Will definitely use this hotel again when visiting London 😉
Översätt
Svar från boendet: Thank you ever so much for having taken the time to share this fabulous review following your recent stay with us. I am delighted to see location was convenient for yourself with DLR and especially now with Elizabeth line journey to Central London only 25 minutes. I hope that the next time your travels take you to London you will choose to stay with us again.Guest Services Assistant
Anonym användare
Dubbelrum
Bodde på apr. 2024
Familj
28 recension
3.7/5
Publicerades 26 maj 2024
Housekeeping have done but seems careless, staff either. It is not easy for you to go to the Custom House Station, but anyway it still near the cable car in Royal Docks.
Översätt
Svar från boendet: Thank you for your review, we are delighted that you had a good stay with us.Best wishes,Alp BaykalGuest Services Manager
Matt39
Dubbelrum Standard med bäddsoffa
Bodde på sep. 2024
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 19 okt. 2024
I stayed for one night whilst working in London. Great experience from friendly, speedy check in through to breakfast and online check out. The room was very quiet with really comfortable bed. Lots of choices at breakfast and nice coffee. Hotel is close enough to the DLR to make it suitable for accessing the wider city.
Översätt
Svar från boendet: Thank you for your feedback.
Gästanvändare
Dubbelrum Standard med bäddsoffa
Bodde på dec. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 20 jan. 2025
Good stay and good service. There was no water bottles provided
Översätt
Svar från boendet: Dear Guest,Thank you very much for taking your time and sharing your feedback over recent stay at Holiday Inn Express London Excel. We are sorry to learn that we didn't provide you with the quality of service. At Holiday Inn Express London ExCeL we pursue our main goal, which is providing best experience possible towards every guest. We would like to apologise on this occasion we did not meet your expectations. I hope you can find it in you to giving us another shot at hosting your stay.Best Regards,Guest Services Assistant
KitKatKris
Tillgängligt standard dubbelrum
Bodde på aug. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 8 sep. 2024
Lovely hotel and the perfect location for our trip.The colleagues were extremely attentive from reception and bar to restaurant and housekeeping they made every part of our stay a pleasant experience. Breakfast was delicious and a perfect way to start the day.
Översätt
Svar från boendet: Thank you for your feedback!
Gästanvändare
Tvåbäddsrum
Bodde på jan. 2024
Res med vänner
12 recension
4.5/5
Utmärkt
Publicerades 11 feb. 2024
Clean hotel with friendly efficient staff. Location good for our show at O2 Arena We stay every year for the show,but we both felt that the quality and standard has dropped on the cooked breakfast. The sausages are now poor quality, mushy texture with unpleasant aftertaste, and the hash browns were so oil soaked,and had the texture of cardboard. Everything was just lukewarm, not hot as it had been in previous years. On the plus side, two pancake machines have now been added, quick and easy to operate. We also ate in the restaurant the previous evening, but although the menu has improved, at 5pm (opening time for anything other than toasties or pizza) several items were 'out of stock ', including from the specials board! The selected meals I would say were just okay, the standard of an average pub meal. Summing up, I would still stay here again, but would eat out for evening meal and sadly only have continental style breakfast, which is disappointing as the cooked breakfast was previously a highlight of the stay here!
Översätt
Svar från boendet: Dear 双床房,Thank you for choosing us again for your stay. I see that our breakfast and restaurant did not satisfy your expectations and therefore would like to apologize. We would like to take this review seriously and improve our food service as we strive for excellence for each and every stay. Hopefully, when you decide to stay with us again, this experience will be a thing in the past.Best Wishes,Alp BaykalGuest Services Manager
Sony0500
Dubbelrum Standard med bäddsoffa
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 16 jan. 2025
Great hotel. Very nice locations and ambience of the hotel.
Översätt
Svar från boendet: Thank you very much for having taken some of your precious time to share this fabulous review following your recent stay with us. I am absolutely thrilled to see that you had such a wonderful experience. I hope to have the pleasure of welcoming you back in the not too distant future, and in the meantime, wish you wellGuest Services
HAOYA
Tillgängligt standard dubbelrum
Bodde på dec. 2023
Affärsresenärer
4 recension
5.0/5
Enastående
Publicerades 11 jan. 2024
Easy to find. Have great views through the window; may see the sunset glow (see the pic posted) and the passing trains and aeroplanes. Relatively quiet environment, with good soundproof decoration. Spacious rooms. Friendly and helpful staff, quick response and considerate service. Special thumb-up to the front desk and the breakfast service.
Översätt
Svar från boendet: Thank you for your wonderful review. We're thrilled that you enjoyed your stay, especially the front desk and breakfast service. Your kind words mean a lot to us. We will add that amazing photo to our album :)
Gästanvändare
Tillgängligt standard dubbelrum
Bodde på jan. 2025
Familj
1 recension
4.7/5
Otroligt
Publicerades 2 mars 2025
The hotel was good and we thank Mr. Alp.
Översätt
Svar från boendet: Thank you very much for having taken some of your precious time to share this fabulous review following your recent stay with us. I am absolutely thrilled to see that you had such a wonderful experience, and rest assured your kind words have been shared and celebrated with the entire team, with a particular mention to Alp.
Gästanvändare
Tillgängligt standard dubbelrum
Bodde på aug. 2024
Affärsresenärer
148 recension
4.0/5
Mycket bra
Publicerades 27 sep. 2024
Great hotel with friendly staff. Neat facilities and close to amenities
Översätt
Svar från boendet: Thank you so much for your feedback.
A1xa
Dubbelrum
Bodde på nov. 2023
Ensamresenärer
3 recension
3.5/5
Publicerades 26 dec. 2023
Hotel is based in a nice location, however the cleaning can be a lot more better as there was dust. It’s a shame parking is not included.
Översätt
Svar från boendet: Thank you for your feedback, we apologize if there was dust in the room, this is not our usual standard. Please do come back and see us when your travels bring you back to London.
Gästanvändare
Dubbelrum
Bodde på maj 2024
Par
1 recension
3.2/5
Publicerades 22 juni 2024
Great location for event at excel but service was poor in the bar waiting for food took an hour to come and was cold
Översätt
Svar från boendet: Thank you for your review, unfortunately at busy times waiting time can be longer than usual. Please accept our apology.Best wishes,Alp BaykalGuest Services Manager
Gästanvändare
Standardrum
Bodde på maj 2024
Affärsresenärer
9 recension
3.7/5
Publicerades 10 juni 2024
The hotel is clean and has a good price/quality ratio. Perfect location if you're traveling to LCY. If you want to go to London city center, it's okay at best.
Översätt
Svar från boendet: Thank you for your review, we are delighted that you had a good stay with us.Best wishes,Alp BaykalGuest Services Manager
Gästanvändare
Tillgängligt standard dubbelrum
Bodde på jan. 2025
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 4 feb. 2025
Lovely place with good customer service
Översätt
Svar från boendet: Thank you very much for having taken some of your precious time to share this fabulous review following your recent stay with us. I am absolutely thrilled to see that you had such a wonderful experience .I hope to have the pleasure of welcoming you back in the not too distant future, and in the meantime, wish you well.