DoubleTree by Hilton London – West End recensioner

It was really nice experience with Hilton. Front desk was very helpful. Nice location. They upgrade our room.

good location and huge room. like the choices of breakfast too

The hotel was in the perfect location close to a lot of amenities! Hotel staff were brilliant and always on hand when needed. Enjoyed our stay very much! Warm cookie on check in was the perfect welcome!

Check in process was very smooth and the facilities were clean and tidy. Very comfortable stay!

Good stay

Great stuff

Doubletree Hilton is always my go-to and having saved more money via trip and Hilton not price matching, i was worried I would not get my Hilton benefits. However, I was able to choose my room to check in as per, however Hilton seems to have a habit now of when you arrive finding out room has been changed and they apparently upgrading you but it's not actual upgrade! I was given choice of 2 rooms eventually and still pleased with it, Nice view, although a tad noisy on 5th floor facing the main road. Ample space, comfy bed, good size bathroom. Breakfast was actually one of the nicest I've had in a hotel in a long time. Front desk was very helpful and easy to deal with. Bar allowed me to get ice and water to take to my room. Location was spot on with access to tube and buses. Would definitely recommend and would stay again.

Great location for west end shows, Covent Garden and British museum. Lovely hotel rooms and great modern bar. Good hot and cold buffet breakfast. Staff are friendly and helpful. The only downfall was our room was not ready when we arrived at 4.30pm. We had to wait 30 mins but they did give us a room upgrade.

In general it is a good hotel. But the lift is very small and only one is available. Two people with two luggages is the maximum. Room cleaning is quite late (around 3:30pm or later).

Excellent service from the staff all over. Could save energy by reducing the A/C in restaurant

出行方便，衞生好，出門吃飯也很方便，酒店房型很多，有的房型很擁擠，有的房型很寬敞，預訂的時候一定要看清楚！

首先，房間價格離奇降價了兩晚相差1300多但是酒店有個升級主管給我處理了，説會退給我，哪怕酒店不給他們，他們也退，這點還行，點贊！ 其次，酒店入住的時候説沒房，明明當天還有很多房在賣，我們等到下午2點還是説沒房讓我們3點去，那那些排隊的老外怎麼能check in的呢？換個地點，老外在咱們大中國，是不是被優先對待了呢？這點非常不服氣。三點準時到了，我們check in，剛開始是個男的接待了，看了好久訊息然後回去找另外一個女的來接待我們，明明上午來的時候這堆東西已經簽過了，也不查記錄，還讓我簽，還好沒有讓我重新交按金，收按金也沒有給收據或者按金條，説退房的時候會直接退給我，這點我要持續關注，因為通過攜程預訂的西安麗思卡爾頓我9月8號入住的，到前幾天才把按金退給我；其次，酒店沒有礦泉水喝，並且房間正對着樓梯，晚上喝酒回家的人特別吵，就在英國國旗下面，我覺得酒店對我們很不友好！

房間還是可以的 當然和國內同價位的比 有些欠缺 但是它的位置很便利 離大英博物館走路5分鐘左右；去國家美術館 門口有91路 1.75鎊每人5-6站路就能到（站與站間的距離很近）；不論逛街還是看景點 都很便利 有機會再去倫敦 至少我還會選擇這家酒店；個人建議可以選擇酒店早餐 然後直接去景點 之後可以選擇附近中餐館 晚餐可以選擇附近小超市裡的水果等……完全是個人建議！

酒店位置便利，大英博物館附近，乘坐地鐵公交都很方便，考文特花園跟特拉法加廣場，泰晤士河閑逛都可以步行到達，酒店周邊餐飲便利，中餐店也很多。酒店看外形是舊建築，但是內裏是現代裝修風格，房間面積大，兩個28箱子打開無壓力，衞生間面積不算太大，但是也可以，服務員每天衞生打掃跟及時，入住前台時也贈送了可口的餅乾，早餐有點單一，住了四天，基本沒變化（不過好像倫敦這個檔次的酒店早餐基本都差不多，典型英式早餐品種）如果早餐能加點粥類就好了（在倫敦希爾頓大都會店早餐就有粥）