The Dilly

Mycket liten, onödig, inget annat än plats

Excellent service from start to finish, especially thanks to Don at Front Desk, he was just so generous and really went far above and beyond my expectations to ensure my other half and I had an amazing and memorable birthday weekend at The Dilly! Thank you for all the special touches! The perfect location in the heart of London, close to Soho, Chinatown, Piccadilly, Mayfair, St James’, Leicester Square, and Covent Garden. Lovely pool area, but just missing a sauna and would be fantastic if there was a jacuzzi! Breakfast was lovely, just a good amount of variety in a lovely dining space. Would highly recommend for a couples weekend away - we stayed in the Executive room (9th floor) which was spacious, the bed was super comfy and a modern room overall with views of the shard, London eye and Tower of London. Thanks for making our weekend!

I booked a superior room with Kingsize bed and I was quite disappointed. The part of the hotel has very old rooms. Old furnitures and the room is dull and not very clean. I have shared some picture which I took.  I was changed to a different room after I complained which was only slightly better. The manager wasn’t receptive and dismissive, can do better. Just like the great British empire, this Hotel is on its way down! Sad.  The location and amenities are good but you can find similar room at much lesser price. The terrace restaurant has few staffs who shouldn’t be in service industry, not at all welcoming.  Overall, I feel they can do better! For the price you pay, everything falls short.