Holiday Inn Express London-Hammersmith, an IHG Hotel

The location at Hammersmith is good, there are a lot of good food nearby. The breakfast is also good, and the space is good. For the room, the facilities are not properly arranged.

We found this hotel to be excellent in many ways. It was spotless, specious with friendly & caring staff. Breakfast was excellent too. Anything needed could be arranged with no hassel. The bar prices were a bit high, but that's the only negative! You are also not far from bus & tube stations with bars, pubs and shops around as well as takeaway options. Would recommend & use again!

The first room I was given, 114, had a loud noise coming from an air vent, the floor and bed sheets were stained and the remote control had visible filth on it. Also, the layout of the room was bizarre, for instance, there were two sinks next to each other. I’m not sure of the purpose of this room. The stairwell leading to the first floor smelt of sick as well. On a plus side, I asked to change rooms, the staff were professional and accommodating, my second room on the fourth floor was much more to standard. Breakfast was standard for a holiday inn, which is good for me apart from the instant coffee.