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Verifierade recensioner
Läge och interiör8.5
Bekvämligheter7.8
Service8.4
Renlighet8.7
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Negativa recensioner(3)
鰻魚飯泥棒
Dubbelrum
Bodde på mars 2025
Ensamresenär
1 recension
10/10
Enastående
Publicerades 26 juni 2025
Very good experience, I booked the hotel for visa application, definitely a great location.
Översätt
Gästanvändare
Dubbelrum med bäddsoffa
Bodde på maj 2025
Familj
3 recension
8.5/10
Mycket bra
Publicerades 29 juni 2025
Staff were great , unfortunately the air conditioning was off in the entire hotel and lifts out of order which was no fun on the 7th floor in 30 degrees
Översätt
Mostboringdudeever
Dubbelrum
Bodde på maj 2025
Affärsresenär
14 recension
8.5/10
Mycket bra
Publicerades 13 juni 2025
Generally clean
Every place is pricey in London these few weeks my choice of this place came from the fact that this is half an hours bus ride from Olympia where I needed to be for work and is cheaper than hotel around Olympia
Översätt
Svar från boendet: Thanks for the review. We maintain high levels of cleanliness and are glad to see you were satisfied. We're happy our location was convenient for your stay. We hope to see you again. All the best, Charmaine - Hotel Manager
Haoqing Hu
Dubbelrum
Bodde på maj 2025
Ensamresenär
2 recension
8.5/10
Mycket bra
Publicerades 9 juni 2025
I had a very good experience staying at this hotel. The meals were delicious and nicely prepared, offering a variety of options. The room was spacious and comfortable, with modern furnishings and a clean environment. However, the only downside was the lack of power outlets near the bed, which made charging devices inconvenient. Despite this small issue, I really enjoyed my stay and would recommend this hotel to others. The friendly staff and great service made the trip even more pleasant.
Översätt
Svar från boendet: Thanks for the review, Haoqing. We're happy to know you had a lovely stay at our hotel. It's great to see you enjoyed the food you had during your stay. Making sure you have a clean and comfortable room is our housekeeping team's top priority. We hope to see you again. All the best, Charmaine - Hotel Manager
LilyM25
Tvåbäddsrum
Bodde på mars 2025
Reser med vänner
2 recension
9.0/10
Utmärkt
Publicerades 27 apr. 2025
A great location and friendly staff. Only thing missing was a mini fridge in the room which would have been beneficial to have!
Översätt
Svar från boendet: Thanks for the review, LilyM25We're glad our location suited your needs. The team will be happy to see they made a good impression.Please check our website before checking in, you'll be able to see what our rooms have.Charmaine - Hotel Manager
OllieSmith
Tvåbäddsrum
Bodde på mars 2025
Reser med vänner
29 recension
7.0/10
Publicerades 16 apr. 2025
Having stayed here a few times already we knew what it was going to be like. The rooms are nice enough but in need of a refurbishment. One thing that we have noticed is that even though the hotel is advertised as having airconditioning in the rooms, it hasnt worked in any of the rooms we have stayed in on the past 4 stays. I am presuming that it doesnt work in any rooms or we have just been really unlucky.
Breakfast is chaos. The dining area is too small for the number of rooms and the buffet doesnt get refilled very quickly which means people are waiting around. Its fine if you want to go for breakfast at 6.30am when it first opens but any time after 7am is extremely busy. The food is very average but standard for what you get at HI Express.
Reception staff are always really friendly and helpful. Beds are comfy and the wifi is great for streaming.
Översätt
Svar från boendet: Hi OllieSmith, thanks for the review. We appreciate the feedback and please drop us a message so we can discuss this. All the best, Charmaine - Hotel Manager.
Gästanvändare
Dubbelrum med bäddsoffa
Bodde på jan. 2025
Familj
1 recension
4.0/10
Publicerades 17 feb. 2025
Check-in experience was terrible. Reception staff was Fahad was who checked us in, was the rudest person on earth. Our booking was for 2 adults and 1 child but hotel received booking for only 2 adults. We were first told we will be given a room with 1 double bed. However, later they gave us the correct family room after an hour. Breakfast was included in our booking but all hot food was finished half an hour before advertised time. We didn't have any breakfast. We made a complaint with the duty manager.
Översätt
Svar från boendet: Thanks for the review, Guest UserThe team will be happy to see they made a good impression.We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. In our sofa bedrooms, we provide a handy pack for you to set up your bed whenever you're ready. This allows for more space in the room when the bed isn't in use. Breakfast is free with every room booking included, however, we apologise for the inconvenience.All the best,The team
Gästanvändare
Dubbelrum
Bodde på okt. 2024
Affärsresenär
4 recension
9.0/10
Utmärkt
Publicerades 3 nov. 2024
Overall it’s a good hotel. The only downside is the room is lack of charging point. Only two in the room. The hotel has portable heater. Once that is plugged in then only one in the room. Maybe not practical if you need to charge multiple devices.
Översätt
Gästanvändare
Dubbelrum med bäddsoffa
Bodde på dec. 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 27 jan. 2025
They were very helpful and accommodating. Breakfast was delicious
Översätt
Svar från boendet: Thanks for the review, Guest UserOur team is committed to providing excellent customer service to all of our guests. We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. All the best,The team
Anonym användare
Dubbelrum
Bodde på okt. 2024
Ensamresenär
1 recension
2.0/10
Publicerades 26 nov. 2024
前台种族歧视千万别顶
Don’t go to this place defo racial discrimination from the front desk
Översätt
i am Global Citizen
Dubbelrum
Bodde på jan. 2024
Affärsresenär
3 recension
9.5/10
Otroligt
Publicerades 2 mars 2024
Convenient location. The hotel is located near Wandsworth town centre and train station, just 6 mins walking distance. Easy access to the other parts of Greater London. The rooms are cosy and comfortable, the hotel environment is neat and clean. The hotel provides a good breakfast, limited choice, it is free. Would stay again.
Översätt
Gästanvändare
Tvåbäddsrum
Bodde på jan. 2024
Ensamresenär
2 recension
10/10
Enastående
Publicerades 27 feb. 2024
Very good and clean, the reception are very kind! If u need the toothbrush, just ask them. And the buffet breakfast are very delicious and for free if u booked the hotel!
Översätt
Gästanvändare
Tvåbäddsrum
Bodde på apr. 2025
Reser med vänner
2 recension
10/10
Enastående
Publicerades 27 maj 2025
Good,The service is very good.
Översätt
Svar från boendet: Thanks for the review, Guest UserWe're pleased to read that you were impressed with the service.Charmaine - Hotel Manager
tian.4xk
Dubbelrum med bäddsoffa
Bodde på juni 2024
Familj
1 recension
9.0/10
Utmärkt
Publicerades 24 okt. 2024
Visited with family and the sofa bed was broken and unusable but the free breakfast made up
Översätt
Gästanvändare
Tvåbäddsrum
Bodde på maj 2024
Par
1 recension
6.0/10
Publicerades 1 juli 2024
The air conditioner didn't work in my room. They offered us another room but it was the same. I had to cancel before another hotel due to the same issue. I don't know what happens with the hotels in London. It's very annoying because you are paying for a room with good climatization.