Holiday Inn London - Camden Lock

Holiday Inn London - Camden Lock recensioner

Holiday Inn London - Camden Lock

30 Jamestown Rd, Camden, London, NW1 7BY, United KingdomVisa hotellinformation
Holiday Inn London - Camden Lock
Holiday Inn London - Camden LockHoliday Inn London - Camden LockHoliday Inn London - Camden Lock
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Gästrecensioner

4.3/5
Mycket bra
132 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.0
Service4.5
Renlighet4.2
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Utmärkt vistelse!(15)
Vänlig personal(12)
Utmärkt läge(9)
Rent och städat(7)
Utmärkta rum(6)
8285SueH
Standardrum i queensize
Bodde på mars 2024
Par
7 recension
5.0/5
Enastående
Publicerades 26 apr. 2024
This was our second night at this hotel as we had enjoyed our visit so much we stayed longer than originally planned. All was good, as previously reviewed, except that on this occasion we had little sleep due to constant noise from outside the hotel which went on until it was almost morning. It was a Friday night though, so probably to be expected given the hotel’s location. We should have taken earplugs! We would certainly stay here again, but maybe not at the weekend.
Översätt
Svar från boendet: Dear Sue, Thank you for taking the time to provide feedback on your stay at the Holiday Inn London - Camden Lock. Please bear in mind that your feedback is extremely valuable to us. We are delighted you appreciated our dynamic location. We use feedback like yours to make changes to our brand in order to consistently improve the guest experience. Thank you for selecting Holiday Inn. Sincerely, Ruben Pinto, Guest Service Manager.
Boersma
Standardrum i queensize
Bodde på juni 2024
Par
23 recension
4.2/5
Mycket bra
Publicerades 17 juli 2024
Very friendly and clean hotel, price a bit high but which is very normal for London
Översätt
Svar från boendet: Daer Boersma,Thank you for taking the time to share your thoughts on your recent stay at our hotel. We are delighted to hear that you found our hotel to be very friendly and clean. Providing a welcoming and comfortable environment for our guests is one of our top priorities, so we are pleased that we were able to meet your expectations in this regard.We understand that pricing can be a concern for many travelers, especially in a city like London where costs can be higher than in other locations. We strive to offer competitive rates while still maintaining the high quality of service and amenities that our guests expect from us. Your feedback regarding the price is duly noted, and we will take it into consideration as we continue to review and adjust our pricing strategies.Once again, thank you for choosing to stay with us and for sharing your experience. We hope to have the opportunity to welcome you back in the future.Warm Regards,NikkyGuest Relations Manager
Gästanvändare
Premium King Size-sängrum med låsutsikt och balkong
Bodde på juli 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 10 sep. 2024
Was very well located and had a very nice view. Also had very nice restaurant
Översätt
Svar från boendet: Dear Guest,Thank you so much for taking the time to share your thoughts about your recent stay with us. We are thrilled to hear that you enjoyed our prime location and the beautiful views we have to offer. It’s always wonderful when our guests can appreciate the surroundings as much as we do.We’re also delighted that you had a positive experience at our restaurant. Our team works hard to provide delicious meals and exceptional service, so it’s gratifying to know that their efforts made an impact on your stay.Your feedback is invaluable to us, and we look forward to welcoming you back in the future. If there’s anything specific you’d like us to prepare for your next visit, please don’t hesitate to let us know.Warm Regards,NikkyGuest Relations Manager
Hazel
Standardrum i queensize
Bodde på apr. 2024
Familj
2 recension
4.5/5
Utmärkt
Publicerades 1 juli 2024
Great location, right opposite Camden Market, overlooking Camden Lock. Very comfortable beds!
Översätt
Svar från boendet: Dear Hazel,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our hotel's great location, right opposite Camden Market and overlooking Camden Lock.We are also pleased to know that you found our beds very comfortable. Our team works hard to ensure that all our guests have a comfortable and enjoyable stay, so it is always rewarding to receive such positive feedback.We truly appreciate your kind words and hope to welcome you back again in the future.Warm Regards,NikkyGuest Relations Manager
AndrewD
Standardrum i queensize
Bodde på juni 2024
Ensamresenärer
69 recension
5.0/5
Enastående
Publicerades 9 aug. 2024
Staff are friendly and helpful. Comfortable stay. Convenient location.
Översätt
Svar från boendet: Dear AndrewD,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed a comfortable stay in our convenient location.At Holiday Inn - Camden Lock, we strive to create a welcoming environment where our guests feel at home, and it is always rewarding to know when we have succeeded in this mission. Your kind words about our team will certainly be shared with them, as they work diligently to provide exceptional service.We hope that your experience encourages you to visit us again in the future. If there’s anything specific you would like during your next stay or if you have any further suggestions, please do not hesitate to reach out.Thank you once again for your feedback, and we look forward to welcoming you back soon!Warm Regards,NikkyGuest Relations Manager
michelle
Standardrum i queensize
Bodde på mars 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 4 apr. 2024
Could have not wished for anything better , location for Camden market was spot on and all the staff and facilities at the hotel were perfect.
Översätt
Svar från boendet: Dear Michelle, Thank you for taking the time to provide feedback on your stay at the Holiday Inn London - Camden Lock. Please bear in mind that your feedback is extremely valuable to us. We are delighted you appreciated our lively location. We use feedback like yours to make changes to our brand in order to consistently improve the guest experience. Thank you for selecting Holiday Inn. Sincerely, Ruben Pinto, Guest Service Manager.
Gästanvändare
Standardrum i queensize
Bodde på jan. 2024
Familj
25 recension
3.7/5
Publicerades 7 mars 2024
It was an ok stay.
Översätt
Svar från boendet: Dear Guest user,Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK.Please keep in mind that your input is incredibly useful to us. We use feedback like yours to make adjustments to our brand in order to always improve the guest experience. Thank you for choosing Holiday Inn.Sincerely,Ruben PintoGuest Service Manager
SoulfulExplorer
Rum med två dubbelsängar
Bodde på jan. 2024
Affärsresenärer
71 recension
5.0/5
Enastående
Publicerades 28 feb. 2024
Location was in the heart of Camden with great access to station and all the local attractions. I slept so well that ended up oversleeping. Breakfast was English and pancakes available too. Staff, housekeeping were very friendly and professional. Highly recommend!
Översätt
Svar från boendet: Dear Soul,Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK.I would like to start by thanking you for your loyalty as Diamond member, please keep in mind that your input is incredibly useful to us. We use feedback like yours to make adjustments to our brand in order to always improve the guest experience. We're thrilled you enjoyed the hotel's staff and the location. We hope to be able to serve you again in the future.Thank you for choosing Holiday Inn.Sincerely,Ruben PintoGuest Service Manager
Edward James
Standardrum i queensize
Bodde på okt. 2023
Par
3 recension
4.2/5
Mycket bra
Publicerades 31 jan. 2024
Consistently good, well located, shame about being woken at 6AM. A really good hotel, clean, modern, great staff, really well located. The only reason I would not return is that we found ourselves woken at 6AM by commercial bins being dragged down the cobbled side streets below us. If you are above the side streets I'd consider asking to be moved. As for us, great hotel but I'll likely find another location.
Översätt
Svar från boendet: Dear Edward, Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK.Please keep in mind that your input is incredibly useful to us. We use feedback like yours to make adjustments to our brand in order to always improve the guest experience. We're thrilled you enjoyed the hotel's service, we do apologise about the external noise. We hope to be able to serve you again in the future.Thank you for choosing Holiday Inn.Sincerely,Ruben PintoGuest Service Manager
Leonah
Standardrum i queensize
Bodde på juli 2023
Par
26 recension
3.0/5
Publicerades 23 sep. 2023
No thrills and tiny rooms.
Översätt
Svar från boendet: Dear Leonah, Thank you for choosing Holiday Inn and taking the time to share your thoughts on your stay at Holiday Inn LONDON - CAMDEN LOCK.I'd want to begin by apologising for not living up to your expectations. We endeavour to make each stay as enjoyable and comfortable as possible, and we will utilise your feedback to coach our crew in the future in order to deliver a better experience.I hope you will give us another try by staying with us again so that we may prove that your disappointing experience was an outlier.Thank you for sharing your thoughts, Kind regards,Ruben Pinto
Hualiang
Rum med två dubbelsängar
Bodde på nov. 2022
Familj
8 recension
4.0/5
Mycket bra
Publicerades 23 dec. 2022
Good location, very friendly staff, buffet breakfast is good!
Översätt
Svar från boendet: Dear Hualing,, Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK. Please be aware that your input is extremely valuable to us. We're pleased you liked our hotel staff and breakfast. We aim for a 10/10 service. We use feedback like yours to make continuous changes to our brand in order to improve the guest experience. We hope you will give us another chance to serve you in the future. Thank you for selecting Holiday Inn. Sincerely, Ruben Pinto,
Gästanvändare
Standardrum i queensize
Bodde på feb. 2022
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 2 apr. 2022
Clean room Friendly staff.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK. Please be aware that your input is extremely valuable to us. We're pleased you liked our hotel and staff. We aim for a 10/10 service. We use feedback like yours to make continuous changes to our brand in order to improve the guest experience. We hope you will give us another chance to serve you in the future. Thank you for selecting Holiday Inn. Sincerely, Ruben Pinto,
Gästanvändare
Rum med två dubbelsängar
Bodde på dec. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 15 jan. 2025
近期英國倫敦旅遊，在攜程上預訂酒店。從挑選階段起，攜程界面清晰，訊息詳盡，酒店的位置、設施、用户評價一目瞭然，讓我迅速篩選出心儀之選。預訂過程超便捷，幾步操作就搞定。第二次換酒店，抵達酒店後，房間與預訂訊息不相符，通過與攜客服溝通，不僅迅速解決了換了另外一家酒店，還升級了更好的房間，沒有要我補差價，體驗太省心，服務貼心又周到，以後訂酒店就選攜程！也推薦親朋好友都用攜程！
Översätt
Anonym användare
Rum med två dubbelsängar
Bodde på sep. 2023
Familj
20 recension
5.0/5
Enastående
Publicerades 15 okt. 2023
位置：離卡姆登地鐵站比較近，三五分鐘路程。周圍吃飯購物方便，但是離景點有段距離。去機場會比較方便，northern轉Elizabeth。 設施：設施比較新，有浴缸，燒水壺，mini gym,但是沒有保險櫃。雙床很寬。 衞生：很乾凈。 服務：每個人都要打滿分，熱情，細節到位，心情很不錯。 早餐可口，相對豐富。
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We are pleased you enjoyed our stay with us, we strive for a 5/5 service. Again, thank you for choosing Holiday Inn. Sincerely, Ruben Pinto
은진
Standardrum i queensize
Bodde på juni 2024
Familj
3 recension
3.5/5
Publicerades 2 aug. 2024
소음이 괜찮으신분만 선택하세요 밤새 노래 소리 옆방 소음 장난아닙니다 직원들 친절해요 조식도 괜칞은 편입니다! 소음 ㅠ
Översätt
Svar från boendet: Dear 은진,Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. We truly appreciate hearing from our guests as it helps us improve and enhance our services.I apologize for the inconvenience caused by the noise during your stay. Please rest assured that we take this matter seriously and will address it with our team to ensure a more peaceful environment for all our guests in the future.On a positive note, I am glad to hear that you found our staff friendly and enjoyed the breakfast we offer. We strive to provide exceptional customer service and delicious meals to make your stay as comfortable as possible.If you decide to give us another chance in the future, please do not hesitate to reach out to me directly so I can personally ensure a more pleasant experience for you.Thank you once again for sharing your feedback with us. We hope to welcome you back soon and provide you with an improved stay.Warm Regards,NikkyGuest Relations Manager