Crowne Plaza London Kings Cross recensioner

The Crowne Plaza London Kings Cross is a gem. The hotel's modern amenities, including a well-equipped gym and a stylish lounge, were a highlight of my stay. The staff were knowledgeable about the local area and provided excellent recommendations for dining and sightseeing.

Lcation is ok, about 10mins walk to the nearest Farrington underground station. Convenient store is just across the road from the hotel, which is very helpful should you need some last minute stuff. Frontdesk staff was very helpful. However, when trying to call from your room phone, usually takes a few attempts before someone answer the call. As my booking is for 2 adults and 1 child, each day the room service will only replace 2 bath towels, even after few attempts informing we need 3 towels. Each day the room service is just to tidy up the room, some trash were left in the room, bottled water will not be replaced if your current bottle still have water in there. For future London trip, will definitely look for other alternatives.

Clean hotel with friendly and efficient staff. Not close enough to a tube station.

Loved everything. Easy to check in, Friendly staff, very clean hotel, hotel smells nice. Everything looks perfect and we’d loved to stay again for sure. Thanks!

Very pleasant stay there. Front desk is very helpful. Housekeeping is very caring. I would definitely recommend this hotel to my friends

The staff was very friendly, but the location was a bit tricky unless you knew where you were going. We booked for 2 nights on Saturday our room was cleaned the rubbish we left in the morning it was still there when we came back in the night.

I am really disappointed with the hotel. I booked it because it was advertised as having a swimming pool, which I specifically wanted for my children to enjoy. However, when I arrived, I was informed that the pool has been closed since COVID and hasn’t reopened for nearly four years. The hotel’s description and pictures still feature the swimming pool, which made me feel like I paid for something that wasn’t available. I’m wondering why this is still being advertised on the website if it’s been closed for so long. This feels misleading and dishonest.

Very friendly staff , lovely breakfast. Nothing too much trouble. Girls loved the sofa bed.

A clean and pleasant stay, ideal for kings cross

We had a wonderfull stay at the Crowne Plaza hotel. Breakfast was very varied, lots of choices but very crowded. I would have liked to have a hairdryer in the room, but didn’t find one. The staff was very friendly.

Lovely hotel not far from the station.

You need to improve your Internet speed.

This was bad experience , dirty rooms , unfriendly staff, there was none to support us for trolley for room. I would never stay here again until I am paid money to do so.

The location was good! The service was mostly good. We paid the same price for 2 nights but got breakfast with only one night. It was very expensive to purchase separately. The hotel was clean and they helped make the experience for my daughter really good for her bday as the room had flowers to celebrate her!