DoubleTree by Hilton Hotel London - Tower of London

DoubleTree by Hilton Hotel London - Tower of London recensioner

DoubleTree by Hilton Hotel London - Tower of London

7 Pepys Street, City of London, London, EC3N 4AF, United KingdomVisa hotellinformation
DoubleTree by Hilton Hotel London - Tower of London
DoubleTree by Hilton Hotel London - Tower of LondonDoubleTree by Hilton Hotel London - Tower of LondonDoubleTree by Hilton Hotel London - Tower of London
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Gästrecensioner

8.8/10
Mycket bra
602 recension
Verifierade recensioner
Läge och interiör9.0
Bekvämligheter8.6
Service8.8
Renlighet9.0
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Alla recensioner(602)
Positiva recensioner(557)
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Praktiskt läge(111)
Lätt att ta sig runt(101)
Nära tunnelbana(67)
Utsökt frukost(36)
Utmärkt för affärsresor(16)
Vänlig personal i receptionen(14)
Skulle gärna bo här igen(10)
Dåligt fungerande luftkonditionering(8)
Negativa recensioner(45)
Wellsey
Den Guest Room King Bed
Bodde på apr. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 31 maj 2025
Only here for 1 night but we really enjoyed the location! There is plenty to do also around the area :)
Översätt
Svar från boendet: Dear Wellsey,Thank you for taking a moment to leave a 10* review of our hotel. I am very pleased to hear you enjoyed your short stay with us and that our location met with your expectations. Our staff pride themselves on providing a friendly and welcoming environment to all our guests.We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
Gästanvändare
Rum i queensize
Bodde på apr. 2025
Ensamresenärer
1 recension
9.5/10
Otroligt
Publicerades 10 maj 2025
Great stay, only stayed for 1 night between a Fri-Sat. The hotel room was a nice size, the bathroom and room were clean. Slight stains on the walls which is why I marked it down but overall it was a nice stay. Staff were really friendly and the lounge, breakfast room and rest of the hotel looked in good order. A really nice touch was the ice bucket with the ice machine on my floor. Would definitely stay again, great location, easy access to the tube and lots of lovely cafes and bars nearby.
Översätt
Svar från boendet: Dear Guest,Thank you for taking a moment to leave a 10/10 review of our hotel. I am very pleased to hear you enjoyed your stay here with us and that the service met with your expectations. Our staff pride themselves on providing a friendly and welcoming environment to all our guests, so I am pleased to hear our team ensured you were well looked after. We appreciate your feedback about the slight stains on the walls and this will help us as we continually work to improve our guest experience.We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
Gästanvändare
Tillgänglighetsanpassat queen size säng rum
Bodde på apr. 2025
Affärsresenärer
1 recension
10.0/10
Enastående
Publicerades 26 maj 2025
Lovely location. Clean room. Gorgeous rooftop bar for direct views of tower bridge
Översätt
Svar från boendet: Dear Guest,Thank you for taking a moment to leave a 10* review of our hotel. I am very pleased to hear you enjoyed your stay here with us and that the location, clean room, and rooftop bar with views of Tower Bridge met your expectations.Our staff pride themselves on providing a friendly and welcoming environment to all our guests, so I am pleased to hear you felt well looked after.We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
Ming
Tillgänglighetsanpassat queen size säng rum
Bodde på mars 2025
Affärsresenärer
7 recension
9.5/10
Otroligt
Publicerades 27 apr. 2025
The location of hotel is great , and service is good . We will stay here next time . Rooftop is ok also
Översätt
Svar från boendet: Dear Ming,Thank you for taking a moment to leave a review of our hotel. I am very pleased to hear you enjoyed your stay here with us and that the service met with your expectations. We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
JJ1234
Rum i queensize
Bodde på apr. 2025
Affärsresenärer
21 recension
8.0/10
Mycket bra
Publicerades 18 maj 2025
I had a great stay there. Location is great and tidy room. recommend it.
Översätt
Svar från boendet: Dear JJ1234,Thank you for taking a moment to leave a review of our hotel. I am very pleased to hear you enjoyed your stay here with us and that the service met with your expectations. We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
Gästanvändare
Tvåbäddsrum
Bodde på apr. 2025
Res med vänner
3 recension
7.7/10
Bra
Publicerades 2 juni 2025
good。。zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Översätt
Svar från boendet: Dear Guest,Thank you for taking a moment to leave a review of our hotel. I am very pleased to hear you enjoyed your stay here with us and that the service met with your expectations. Our staff pride themselves on providing a friendly and welcoming environment to all our guests.We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
Amritpal
Executive-rum
Bodde på apr. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 4 maj 2025
Very good suite provide all things in suite
Översätt
Svar från boendet: Dear Guest,Thank you for taking a moment to leave a 5* review of our hotel. I am very pleased to hear you enjoyed your stay here with us and that the service met with your expectations. We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
Gästanvändare
Tillgänglighetsanpassat queen size säng rum
Bodde på feb. 2025
Ensamresenärer
3 recension
10.0/10
Enastående
Publicerades 18 apr. 2025
close to the towel bridge，about 5 minutes walk and easy to get anywhere
Översätt
Svar från boendet: Dear Guest,Thank you for taking a moment to leave a 5* review of our hotel. I am very pleased to hear you enjoyed your stay here with us and that the service met with your expectations. Our team strives to provide a warm and welcoming environment for all our guests, and we’re delighted to know you had a positive experience.We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
yolotripper
Tvåbäddsrum
Bodde på dec. 2024
Familj
20 recension
10.0/10
Enastående
Publicerades 21 jan. 2025
Everything is good other than the bed slides away, they have wheel and feels rolling around. The room is small so is the dated toilet, most doors are dated, so gives a noud loise. The lifts were not very sensitive. Breakfast full of options. They were also doing a renovation of carpets which was a bit annoying, and the large amount of rooms means u could walk a bit of distance reaching your room.
Översätt
Moss-L
Rum i queensize
Bodde på maj 2025
Par
3 recension
5.5/10
Publicerades 10 juni 2025
The hotel itself was fine, but the staff were incredibly unhelpful. Any question I asked, their response was simply 'Google it.' For example, when I asked for directions to a local tourist spot, they told me to Google it. When I inquired about laundry services, they said there weren't any and suggested I go to a laundromat, but when I asked where the laundromat was, they again told me to Google it.
Översätt
Ken KH Kang
Svit King City
Bodde på okt. 2024
Familj
10 recension
9.0/10
Utmärkt
Publicerades 30 nov. 2024
Far from our wish destination like leister square, convent garden etc However, I took picture from my window view of tower bridge
Översätt
Gästanvändare
Rum i queensize
Bodde på maj 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 9 juni 2025
Lovely hotel. Great facilities. Staff very friendly. Good location too. Really enjoyed our stay.
Översätt
Anna
Rum i queensize
Bodde på apr. 2025
Affärsresenärer
4 recension
9.5/10
Otroligt
Publicerades 20 maj 2025
I like the room size for my business travel. It is very comfortable and functional.they have ample power points and a comfortable desk to work on.
Översätt
Svar från boendet: Dear Anna,Thank you for taking a moment to leave a 9.5* review of our hotel. I am very pleased to hear you enjoyed your stay here with us and that the room size and comfort met your needs for business travel. Our staff pride themselves on providing a friendly and welcoming environment to all our guests, so I am glad you felt well looked after.We look forward to welcoming you back again in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London
Zingerchips
Rum i queensize
Bodde på okt. 2024
Par
4 recension
6.0/10
Publicerades 7 dec. 2024
A very welcome from a fly!!! The customer service is okay, very warm welcome. The room is very small, the bed is not what the booking page suggests, a queen bed, it’s double bed. The hotel feels a bit old, not sure whether it’s because the carpet it uses make it old. Location is good. Everything else is a standard 3/4 star hotel.
Översätt
Gästanvändare
Den Guest Room King Bed
Bodde på apr. 2025
Par
1 recension
8.0/10
Mycket bra
Publicerades 2 juni 2025
Nice, but some things wasnt in order in the room like Securitas box, telephone and shower cream
Översätt
Svar från boendet: Dear Guest,Thank you for taking a moment to leave your 8* review. I’m pleased to hear you enjoyed your stay overall, though I’m sorry to learn that a few items in your room were not in full working order during your visit.Your comments have been shared with our team as we continue to improve our guest experience. We do hope to have the opportunity to welcome you back for a more seamless stay in the future.Sincerely,Claus ChristensenGeneral ManagerDoubleTree by Hilton London - Tower of London