Charlotte Street Hotel, Firmdale Hotels

Well located hotel in Fitzrovia with lots of bars and restaurants on the doorstep. Was given a room at the back overlooking roofs of buildings behind but that meant no noise from the people leaving the bars and restaurants. Was disappointed there was no tea or coffee making facility in the room. This was made up by the champagne and brownie plate for husband’s birthday.

Our family loved every single thing about this hotel. To start the location is ideal. There are countless tourists spots in easy walking distance. The variety of great restaurants are also nearby. Plus the bustling theatre district is just one block away. Each morning we started off with breakfast at the hotel, a buffet is available if you are short on time or cooked to order breakfast which all was tasty. The staff at this hotel are some of the best people you will ever encounter. Warm, friendly, inviting is what first comes to mind. TEN stars to the concierge staff recommending not only some of the best restaurants we have dined in but the VARIETY of food. We went to a nearby steakhouse that was incredible. A Japanese restaurant that was an experience like no other. A pizzeria that was better than any American pizza we had. And a fine dining restaurant that was divine. The property is very quiet at night and mornings. Our room faced the street but never heard a peep. The same for interior noise. We are planning to return to London soon and the Charlotte St Hotel is where we will stay again.

Still loving this hotel, its location, its staff, its rooms and the care that the reception staff take to ensure your stay is lovely. I had an issue with noise on our first night from a banging door ( obviously husband slept through it) but they resolved the issue the next day and moved us to a nicer ( quieter room) We have been times over the years for our kids birthdays and it just feels so special when we arrive. I love the view from the windows of the little restaurants and pubs, I really like the restaurant in the hotel ( fish cakes , a glass of rose and a pudding are the perfect start to the weekend ) Just lovely and we appreciate the escape from the busy city after wandering the shops or galleries for hours .