Merit Kensington Hotel recensioner

Very accommodating service, central heating worked well, the room was warm and cozy. Highly recommend.

Good location everything you need around the hotel near the station 2 minutes walk

The location is great and the hotel itself looks nice (the entrance, reception, rooms) but that’s pretty much about it when in comes to the positives. I’m not picky at all and I rarely feel the need to make a bad review but that hotel doesn’t stand for the 4-stars at all. The rooms are cold, floor heating didn’t work and the so-called hot water in the bath as an absolute joke. What’s the point of having tv’s built-in the bathroom if you simply can’t take a warm bath after all day long walking in December? We’ve obviously reported that to the reception but the guy had absolutely no idea on what he was doing and after 5 minutes of turning the water on and off he simply said that it’s just the normal water temperature in the hotel. But we were literally freezing. At least there was a hot water in the sink so we could fill up the bottles and pour them into the bathtub. Also, please clean that bathroom properly as the rain shower was spraying water everywhere around and the glass next to the bathtub looks filthy. Does it sound like 4-stars experience to you? Absolutely not. That’s a shame as I thought this would be a much better experience at first.

Okay place to stay. Shame the elevator wasn’t working as they placed my booking on the 4th floor. Not good for travellers with heavy luggage.

I really enjoyed my stay. Very clean room close to restaurant and underground

The hotel was horrible! Not clean, bad furniture and heat system! I dont recomend at all and i will never comeback!

The hotel lies on a side street really close to the underground station, which is excellent. What wasn't quite that excellent that our room was directly next to the entrance and there was a lot of noise coming in. The noises from the street, from other guests using the elevator (also next to our door, basically our foor was in the elevator lobby). Also some ********* smoke was present at some evenings. Apparently AC is centrally controlled because it worked for two nights but didn't do anything on two others. Fortunately the temperature was bearable wothout it so I didn't ask about it. However, I'd prefer to be in control of the room temperature, rather than the hotel.

Small room,bad service.

The location is great. Near to a local pub where can fill your tummies with the classic fish and chip (Black bird) and it’s very near to Earls court station. You can find everything and anything there. It’s also near to places of attraction and Heathrow airport.

Very clean. Good location. Rank top among all hotels in Kensington.

Very nice staff, especially Sabrina~ Breakfast is very good, very easy to find the hotel

這一間酒店絕對是我去過最奇特的 雖然check in嘅時候，希望可以得到一間較為安靜嘅房間，或者可以安排上一層 不過上一層訂單滿了絕對不緊要， 但職員說，房間的安排，絕對是安靜的房間， 住了五天，非常可惜，每一天早上，都是非常嘈吵的聲音😭就連不同房間的出入聲，升降機的蕯蕯聲，都非常顯赫 去到了第四天， 在沖涼前，要求職員今日不需要清洗，但非常遺憾，在沖涼的期間，職員突然間走入來清潔，感覺真的非常不自然

酒店設施齊全，整體體驗很不錯，除了被安排在地下室的房間之外其他可以都很不錯

酒店位置非常好，行2分鐘就到地鐵站，去市中心大約20幾分鐘，非常方便！房間比較細但五臟俱全👍🏻乾淨整潔，推薦！