Hotel Xenia, Autograph Collection

Es war wirklich ein super Aufenthalt. Grace und Mihail waren sehr zuvorkommend und der Service hat super gepasst. Lage des Hotels ist empfehlenswert da sehr zentral.

地理位置很方便，酒店設施和房間很老

This is a boutique hotel and the rooms are very tiny, which is typical in London. I was on a solo trip and was barely able to walk around in the room. Thankfully, I spent most of my days exploring the city. The best thing about the room is the bathroom products are by L'occitane. FYI, the London Marriott Kensington is across the street and has larger rooms. Another big Issue! The walls are super thin. I could hear whole conversations. The guy next door was sick and coughed up a lung every night! I never said a word. I put my ear plugs in, took my melatonin and went to sleep. I was pretty quiet and only turned the television on twice at a low volume. The guy next door banged on the wall until I yelled for him to stop it. The hotel centrally located in Kensington on Cromwell Road. The Cromwell Hospital is next door and it is easy to get to the Natural History Museum, the Victoria and Albert Museum, Harrods and many restaurants and cafes via the bus and Picadilly train line. You can walk to the Earl's Court station (about 7 minutes) and the Gloucester Road Station (about 9 minutes). I found the Gloucester Road station easier to get to because it is a straight walk, no turns and it took me about 5 minutes to get to it each time. The restaurant is okay for drinks and small bites. I love the culture in London and know that good food can found elsewhere. I spent my time eating at African, Caribbean, Middle Eastern, and Asian restaurants. Customer service was fine and I did not experience any rudeness or lack of service. People were always quick to help.

I stayed two nights for work, it is in an excellent area and right next to a large market. The hotel is tastefully decorated and the staff is friendly. The rooms are very tight / small but have what you need. There was an empty mini bar / cooler and nespresso machine. Breakfast was excellent at the restaurant. There were a few misses, the key card didnt work for a few hours, I moved to a different room as a result of this. Not sure what hapenned there. The hotel doesnt have a gym, but it has a pass you can use at the full service fitness center a few minutes walk away- really nice place with much more than a fitness room could offer. I would likely stay again.

I loved this hotel, incredible staff though out. My room was comfy, wonderful linens and pillows, great shower. Always stocked with spring water and tea and coffee. What a location! Easy to get to two tube stations, walking distance to great restaurants and retail stores. Easy walk to Kensington Palace and Gardens. Need something? Sainsbury in the same block. I had their Salade Nicoise for lunch when we arrived, after our flight - perfection!

I came back to Xenia and service was outstanding as usual. Thank you once again to the entire team for the great customer service and the lovely welcome gift. I do really appreciate the kind recognition, This will definitively is my place to stay in London