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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter3.9
Service3.9
Renlighet4.0
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Gästanvändare
Premium Studio Rökfritt
Bodde på sep. 2024
Par
3 recension
4.5/5
Utmärkt
Publicerades 17 nov. 2024
It is a truly convenient location, just 5mins walk from paddington station. It is good for travellers who take trains across different parts of England. The room is generally well-maintained, except it was slightly slanted. Also, wish there was a coffee table so we did not have to use our luggage to hold our snacks while watching the telly!
Översätt
Graham
Enrumslägenhet rökfri
Bodde på nov. 2024
Affärsresenärer
1 recension
4.5/5
Utmärkt
Publicerades 6 dec. 2024
Very clean, friendly reception, Spacious rooms. Within walking distance - 20 minutes - to Oxford Street. Would stay again
Översätt
HumsCakeLove
Premium Studio Rökfritt
Bodde på mars 2024
Familj
18 recension
4.0/5
Mycket bra
Publicerades 27 apr. 2024
Location of the hotel was superb - very close to Paddington station via the Elizabeth line from Heathrow. Manageable with the luggage as it’s mainly flat roads. Just about 7 mins walk which was great! Lift provided for the rooms and the lobby was beautiful. However room is kinda dark, may not be comfortable for some. Staff were awesome - super friendly and efficient. Mohit was an examplary staff who helped us out quite a fair bit! No daily cleaning unless you stay for more than 7 days - they clean every 7 days. Washing machine is provided which was a plus point! WhatsApp number was provided for easy communication. Check in only starts 3pm onwards and early check in is usually unlikely. Baggage storage is available! Would recommend Native Hyde Park to friends and family visiting London!
Översätt
6/8
Svar från boendet: Hello Hums, Thank you for your detailed review! We're thrilled to hear that you enjoyed our superb location near Paddington Station and found the walk manageable with your luggage. It's great to know that you appreciated the lift, the beautiful lobby, and the convenience of our facilities like the washing machine and baggage storage.We apologize if the room lighting was not to your comfort. We value your feedback and will look into ways to improve this aspect. Our team, especially Mohit, is delighted to have been of assistance. We're pleased that you found our staff friendly and efficient.Regarding the cleaning policy, we understand it may not suit everyone's preferences, but we're glad the provided washing machine was a plus for you. Our WhatsApp communication channel is designed for your convenience, and we're happy it worked well for you.Thank you for recommending Native Hyde Park to your friends and family. We look forward to welcoming you back on your next visit to London!
Gästanvändare
Premium Enrumslägenhet Rökfritt
Bodde på juni 2024
Par
2 recension
5.0/5
Enastående
Publicerades 23 juli 2024
Excellent stay!
Very convenient location 5 mins walk from Paddington station, great welcome on arrival, super one bed premium apartment with large comfy bed, super large lounge/kitchen/diner (especially for London), practical bathroom with loads of hot water.
Kitchen well stocked for preparing own food and well priced breakfast provisions available for purchase.
A great base in London which we will recommend to others and will happily return to ourselves.
Översätt
Gästanvändare
Två Sovrums Lägenhet Rökfritt
Bodde på juni 2023
Familj
30 recension
4.0/5
Mycket bra
Publicerades 24 juli 2023
Very nice stay, will go again when get the chance. Was nice a place.
Översätt
Gästanvändare
Premium Enrumslägenhet Rökfritt
Bodde på dec. 2023
Affärsresenärer
17 recension
5.0/5
Enastående
Publicerades 6 jan. 2024
Took a chance on them and they did not disappoint. I recommend!
Översätt
Svar från boendet: Hello, Thank you for taking a chance on us! We're thrilled to hear that we did not disappoint and that you recommend our aparthotel. Your positive feedback means a lot to us. We look forward to welcoming you back soon!
Svar från boendet: Thank you for taking the time to share your feedback about your recent stay at Native Hyde Park. We sincerely apologize for the inconveniences you faced during your stay. We're truly sorry that the experience did not live up to your expectations.Our guests' comfort and satisfaction are our top priorities, and we regret that we did not meet these during your visit. We take your comments about the cleaning service, kitchen amenities, bathroom setup, and security issue very seriously, and we will ensure they are addressed with our team for future improvements.We greatly appreciate your feedback as it helps us to improve our services and to provide a better experience for our guests. Thank you again for your review. We hope to have the chance to welcome you back in the future and provide you with a superior experience.
Gästanvändare
Två Sovrums Lägenhet Rökfritt
Bodde på juli 2023
Familj
8 recension
5.0/5
Enastående
Publicerades 19 aug. 2023
很適合家庭旅遊,房間舒適,位置極佳,設施齊全,非常滿意
Översätt
6/7
Svar från boendet: 非常感謝您的精彩評論!我們很高興您和您的家人對我們的房間、位置和設施感到滿意。如果您將來有任何更多的問題或需要,都請隨時與我們聯繫。感謝您選擇我們的住宿,期待再次歡迎您和您的家人光臨!
Svar från boendet: 感謝您分享關於在海德公園附近住宿的反饋。我們很高興聽到您享受位置的便利以及與必需設施的鄰近。您關於花灑的觀察已被注意到,我們感謝您把這個問題提出來。我們努力使我們的客人儘可能舒適,並且我們肯定會考慮這個反饋以進行未來的改進。我們希望能再次歡迎您,並提供更令人滿意的體驗。如果您有更多評論或需要幫助預訂未來的住宿,請隨時與我們聯繫。再次感謝您選擇我們的物業。
Lintaitai
Två Sovrums Lägenhet Rökfritt
Bodde på apr. 2023
Familj
1 recension
3.5/5
Publicerades 20 maj 2023
近海德公園,門口停不了車,要早上10:00退房,有點早,但其他都可以的
Översätt
Svar från boendet: Thank you so much for your kind feedback.