Church Street Hotel by Belvilla near The Oval

Very nice place however still waiting for our security deposit to be returned. Seems strange that you have to wait so long to get it back when transfers are instantaneous nowadays!

Pre-paid to stay here, upon arrival was told there is a deposit required for the room, but it must be paid by card. As an ex-pat who hasn’t lived in the UK for the past five years, my only bank card is a Chinese bank card and it can’t be used in the UK. I offered alternative payments for the deposit but was refused. The counter staff didn’t even have a phone number for his boss to try and solve the problem and I was refused my stay there and had to find another hotel. It was after 6pm and many other hotels were already sold out. Very stressful. ADDITIONALLY, I was refused a refund for the room. The whole place reeked of unprofessionalism. What a joke of a hotel…

Très bon accueil il faut être ouvert d espeit car l’intérieur est décoré magnifiquement bien! J’ai adoré car chaque demande de notre part était réglé. Donc très bon en famille ne pas avoir peur des escalier!

我係這旅館住左2晚，關門聲很大，隔音也不好。水龍頭發現有損壞。整體一般