Radisson Blu Hotel, London Canary Wharf East

The worst hotel I’ve been to ever! AVOID!! 1. When I got into the reception the reception staff Barsha was extremely rude. She couldn’t find my email or booking reference and kept telling me that trip.com is not their official booking platform. I did not ask this but she was annoyed that I booked via trip. 2. They did not add my amenities so I asked the receptionist Barsha to escalate this to the manager as she kept nagging that they have not received the email although I have the evidence and apparently trip.com provided the wrong email - that is not my fault? 3. I then went up to my room with an additional adult who was just there to help us get into the room and Barsha made a complaint to the manager saying there is 3 people in the room. I clarified one will be leaving however she kept calling. I believe she was being racist. 4. The hotel is dirty! Stains on the floor when we go in and in the chair. The tables were really dirty too! And a stain on the pillows.

Fab stay, 10 min uber to the o2 which only cost around £10. Clean room, huge bathroom with shower and separate bath! Lovely friendly staff, hotel parking available for £30 a night. Would recommend and definitely return for my next trip to London!

We had a concert at the O2 and so booked due to its location. Unfortunately it is a good 20 minutes walk from Canary Wharf tube and you can’t get a straightforward train/tube to the O2, it involves DLR and tube. We ended up ordering an uber. Hotel room was lovely, bathroom are extremely spacious. Beds were very comfy. Although there was air conditioning the system kept on just turning itself up to 22 and in some cases 24! Made the room really hot and so we had to turn it off. Steam room was broken, didn’t use any of the other facilities. Nice to have a free bottle of water and there were things like nail files, makeup wipes etc, as well as the normal shower gel and shampoo.

Good customer service and breakfast is good. The view is also good.

Amazingly helpful staff the hotel is beautiful and food and drinks were lovely.

Good surrounding around the hotel.