Room2 Hammersmith Townhouse recensioner

Check in was such a headache, they requested a pin to self check in however I never received any emails from them regarding to the check in process!!!! Make number of phone calls and put you via to other branches which didn’t help. Finally, we got hold with the staff for check in, he asked us to walk 2-4 mins away to another building to check in….however the staff was really rude and unwelcome. Not recommended anyone else to book.

very nice

Everything too do with the room was perfect, my only discretion was I turned up too the property and there was a code needed too enter, I hadn't been told previous and wasn't instructed what I needed too do too luckily there wasn't a couple who was going in who told me what I needed too do too get access too my room. So overall good but should have been told this information prior.