_TIGB12ej7kns****
27 september 2024
Don’t stay here if you have a dust allergy or don’t smoke.
I stayed here in 2019 and it was WAY better back then. I made the mistake of booking again…
I changed 4 rooms on 3 floors, all smelled of smoke! At last I was moved to a room on the 8th floor that didn’t smell of mould or smoke. Tiny room with the bed touching the wall, and no soundproofing (loud construction site next to the hotel so you’ll wake up early)
The dust in this place is atrocious - the carpets haven’t been vacuumed in a long long time. I honestly couldn’t breathe at night and also couldn’t open the window in my room.
The staff was helpful and lovely but the rooms are terrible. I was also promised an upgrade on my second day but the staff member did not make any efforts to follow up on this. I wouldn't stay here again if someone paid me.
Good lobby and location though - Oxford street, Paddington and Marble Arch are right at your doorstep.
Översätt