DoubleTree by Hilton London Excel recensioner

Convenient location. Nice touches. Lovely room. However someone who stayed there before had left their underwear in the bathroom which the housekeeping has overlooked 🤢 I was given drinks vouchers for that but probably won’t come back again.

Staff excellent at reception. Very professional and helpful. Just check your booking if booked through Trip regarding breakfast. It can be very embarrassing when told you have to pay for an extra brekkie when it's already on the booking. Quick chat with reception and all sorted a they explained third party websites don't always provide the amount of people booked. Small issue but all resolved. Excellent stay and very quiet rooms at night. Great night's sleep!

I love the welcome cookie! The room is great, spacious, and clean. However, the location is kinda not convenient since there is no direct transportation. You have to take Elizabeth line to Custom House if you are traveling from city London, then take bus and have a walk of 5mins. But it is relatively economic efficient to have these good facilities. Also there is a perfect dim sum restaurant called Yi-ban nearby, which I would recommend.

Good service! Location is good but a little long walked from station and haven’t near of shop around the hotels. Clean and nice comfortable.

They forgot to add toilet paper and complimentary water the following day. the rest was good. Breakfast is good and also the room are clean and modern.

hotel is good, staff is very kind and friendly, i enjoyed staying here

Location very good and staff member offered complimentary parking

Stayed here for one night, amazing staff, brilliant spacious room. If you have Hilton account then they will give you a room upgrade depending on your status. I also got a free breakfast and warm cookies on arrival. The breakfast is a buffet style and was amazing. Room has a coffee machine which was a big plus! Perfect location for London City Airport or the close by entertainment/ business areas (Excel and Canary Warf)

It was challenging to find the hotel as there is so much building works going on outside on the road and at the excel. The hotel was lovely, clean and the reception team were very helpful

Everything else was good besides the ac. The night was so hot and the ac was not working properly in my room. Hopefully it gets fixed.

Hotel is lovely and central staff are very friendly and the breakfast is lovely

Great size room and amazing view from the balcony

Great breakfast.... and great view

Decent hotel with no amenities and service can be better