The Chapter - Griffin House Hotel

Absolutely not worth it - milking tourists for money in less than acceptable conditions. We rented an apartment for 6 nights. Despite a reasonably comfy bed and a great location, there is evidence the place had not been cleaned beyond a quick tidy up. Crumbs from the precious guests, and quite a few insects including cockroaches in the bathroom. We raised with two staff before we checked out and were told they may be able to clean it but weren't sure. Apparently the manager was informed but they didn't care as no one came to clean beyond taking the bins out and changing towels. We did not have an alternative so late to booking and hence did not move out but I wouldn't return.

A real pity because the way it has been finished as you enter the reception promises more. Under the surface however it is a below average budget hotel. I had room 10 in the basement, TV had power but no aerial cable so couldn’t use that. The window had a broken pane of glass so gives a lovely cold breeze all night and the blind lets lots of light in either side of it. Clean and tidy room - beware of the shower though, even on its hottest setting (and having left it to run for a few minutes) the water is only lukewarm.

stanza piccola ma confortevole, letto comodo l'unica pecca la pulizia... veramente SCARSA. Inoltre ogni giorno non cambiano gli asciugamani. Siamo dovuti andare a chiederlo e alla domanda ci hanno risposto anche un pò scocciati... Per il resto hotel tranquillo e zona tranquilla. La posizione ottima vicina alla stazione Marble Arch (5/10 min)