Moxy London Excel

I had a wonderful experience staying at Moxy Hotel Excel London. The staff were incredibly friendly and attentive, making me feel welcomed from the moment I arrived. The rooms were clean, comfortable, and well-maintained, providing a relaxing atmosphere. One of the highlights was the breakfast—delicious, with a great variety of options to choose from each morning. Overall, the hospitality and quality of service exceeded my expectations, and I would highly recommend this hotel to anyone visiting London.

I honestly didn’t expect much because of how affordable it was, but once i arrived the service was very great and professional plus they were very helpful and easygoing. I booked a room for 2 guests and the room is small but exactly right for two people. The bathroom and the sheets were very clean and i stayed there 3 nights on my second day staying i asked the cleaner to clean my room and i just went down and had some breakfast by the time i was back it looked very well cleaned. The location is great if u have a concert at the o2 arena but if you want to see London i would recommend some other places. Personally from now on i will be booking with them every time i visit London because i felt safe and very respected especially because it was my first time travelling alone as a girl for some people might be scary. One of the best things they had was a photo booth which i loved, everyday before i went out i took pictures and i have hanged them in my room. Overall i give it a 10.

We we worried about the plane noise as the hotel was close to the airport but the beds were so comfy that I slept like a baby. The staff were friendly and accommodated our lack of preparation which is greatly appreciated. Will definitely return.

This hotel offers a welcoming and enjoyable stay. The staff are fantastic. Their warm and welcoming demeanour truly enhanced my stay. The hotel is quite clean, though I did notice that the carpet had some noticeable stains and marks. While this was a minor downside, it didn't overshadow the overall positive experience. Anyway, Moxy hotel is a great place to stay, largely thanks to its amazing staff. I would recommend it, despite the minor issue with the carpet

It was a lovely experience Love the experience

Perfect for conventions and price is reasonable. The beds were cosy and the lighting of the room was pretty. There is a few small things such as no mini fridge or wardrobe but you wouldn’t need it as there’s drinks and snacks at reception and there’s space in the hotel room to leave your suitcase on the floor. The DLR line is a 5 min walk to get to the places you need. The location is a bit out and the DLR line stop running at 12. But taxi isn’t that pricey to get. The staff were lovely and very welcoming I really enjoyed staying here and will always come back.

It's 5 min walk from the Royal Albert DLR station which is convenient but a bit far from central London. The staff is nice. The room and the bathroom are clean but small. Ok for a couple. Our room's window faces the London City airport and can see the planes taking off and landing. The DLR rail is just nearby. The noise is acceptable as there are double-layer windows. Just some noise is heard when planes taking off, but no planes taking off between 9pm to 7am

Rude staff, poor service, overcharged and argued with! Don't waste you time or money! Surrounded by superior hotels!

Very good, very efficient and they have parking which is so great. I love everything about this hotel.