Gästanvändare
21 januari 2025
Clean and friendly as usual, but the entrance to this hotel remains one of the scruffiest and dingiest back-allies in London. It feels like wandering into an old garage or junk yard, stumbling over the cobbles and surrounded by wheelie bins. I had to wait ten minutes just for someone to turn up and check me in after I rang the reception bell. I think she was the only staff member on duty. January is off-season, I suppose, but I'm still a paying guest, so I expect service. What I got instead was a huge construction site right next door where deafening loud building work began at 6.30am every morning!! It was impossible to hear myself think. No point complaining about it - there was nowhere in the building to escape from it, and it wasn't the fault of the staff. The nice, helpful staff here really deserve a better company to work for.
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