Thistle London Heathrow Terminal 5

Thistle London Heathrow Terminal 5 recensioner

Thistle London Heathrow Terminal 5

Terminal 5, Bath Rd, Longford, UB7 0EQ, United KingdomVisa hotellinformation
Thistle London Heathrow Terminal 5
Thistle London Heathrow Terminal 5Thistle London Heathrow Terminal 5Thistle London Heathrow Terminal 5
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt

Gästrecensioner

8.1/10
Mycket bra
294 recension
Verifierade recensioner
Läge och interiör8.2
Bekvämligheter7.6
Service8.3
Renlighet8.2
Filtrera efter:
Sortera efter:
Alla recensioner(294)
Positiva recensioner(246)
Recensioner med foton/video(65)
Praktiskt läge(42)
Nära flygplats(37)
Lätt att ta sig runt(34)
Utsökt frukost(23)
Utmärkt valuta för pengarna(19)
Utmärkt för affärsresor(13)
Rummet var litet(8)
Utmärkt restaurang(7)
Negativa recensioner(48)
Gästanvändare
Standarddubbelrum
Bodde på feb. 2025
Ensamresenärer
8 recension
7.5/10
Publicerades 8 mars 2025
The room is a bit far and it’s difficult to pull along 2 luggages to the room and back. Other than that, all is good.
Översätt
Svar från boendet: Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. Kind RegardsSergejGuest Relation Team Member
Godulead
Standarddubbelrum
Bodde på dec. 2024
Res med vänner
6 recension
5.5/10
Publicerades 10 jan. 2025
large & long Spider Web on the wall. window is too old that no isolation function even double glass. no heater in the room but air conditioner has to turn on the strongest hot wind to keep warm the room. No lift! The indication of hotel is very small and dim at night which is not easy seen on the road after get off the bus. Suggest to choose P. Inn at the opposite of Thistle Hotel
Översätt
Svar från boendet: Dear Godulead,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet expectations. We sincerely apologize and will certainly look into these areas.We also appreciate your comments about the signage, as we’re always looking to improve the guest experience. Unfortunately, the hotel does not have a lift, however, we do train all team members to assist guests with their luggage. The hotel does have rooms on the ground and first floor and we are happy to allocate rooms on these floors upon request. We are working with our partners to ensure that this information is provided at the time of booking. I would very much like to assure you that your comments are truly valuable to us. It is only through our guest's valued comments, based on their individual experience, such as your own, that assist us in continually improving our service standards and quality of product.I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to our hotel.Yours sincerelySergejGuest Relation Team Member
Tan24
Standarddubbelrum
Bodde på okt. 2024
Ensamresenärer
4 recension
8.5/10
Mycket bra
Publicerades 24 nov. 2024
The location is ideal to get to T5 Heathrow Terminal using the POD transport. The staff was very friendly and helpful. The hotel is quite big and there seem to be lots of parties happening. The bar is a sports bar and you can enjoy drinks and food. The corridors are very long. The hotel furniture and interior are a bit outdated, but for a short stay it's ok.
Översätt
Svar från boendet: Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport via the Pod. We are delighted that the team were helpful, friendly and delivered great service. sorry for any inconvenience caused, It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We do hope to welcome you back to the hotel again in the future. Kind Regards Mechelle Guest Relations Team Member
Anonym användare
Standardtvåbäddsrum
Bodde på okt. 2024
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 3 dec. 2024
The hotel is comfy enough for travellers who had 5-10 hours of flight transit in Heathrow Airport Ps: Excuse my messy bed
Översätt
Svar från boendet: Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind RegardsSergejGuest Relation Team Member
Gästanvändare
Standarddubbelrum
Bodde på mars 2025
Ensamresenärer
8 recension
10.0/10
Enastående
Publicerades 2 maj 2025
Another wonderful stay. Definitely my first go to place to stay before travelling. I highly recommend for a great start to your journey.
Översätt
Svar från boendet: Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind RegardsSergejGuest Relation Team Member
Simon James
Standardtvåbäddsrum
Bodde på mars 2025
Familj
5 recension
8.0/10
Mycket bra
Publicerades 1 maj 2025
Basic stay which is all that is required flying in or out. I would stay again if the £8 pod charge was removed. I will not be staying if that is not reviewed.
Översätt
Svar från boendet: Dear Simon,Thank you so much for your feedback regarding your recent stay with us at  Thistle London Heathrow T5.The hotel has access to the POD as agreed by the Airport this access is chargeable and we have negotiated the lowest charge possible. The hotel pays £8.00 per person per journey to the operator, the facility is a huge advantage for the hotel as we are able to offer a quick direct connection. However, we do not profit directly from the journey sales these are all collected on behalf of the operator. We do hope to welcome you back to the hotel again in the future Kind regardsSergejGuest Relation Team Member
Gästanvändare
Standarddubbelrum
Bodde på mars 2025
Ensamresenärer
1 recension
8.5/10
Mycket bra
Publicerades 24 apr. 2025
The only drawback was not having an elevator or anyone to help carry luggage up the steps. Was so lovely & quiet & perfect with the hotel bus service that costs less than using the pods and was very close to walk from hotel!! Thank you.. would stay here again!
Översätt
Svar från boendet: Thank you so much for your feedback regarding your recent stay with us at  Thistle London Heathrow T5.Unfortunately, the hotel does not have a lift, however, we do train all team members to assist guests with their luggage. The hotel does have rooms on the ground and first floor and we are happy to allocate rooms on these floors upon request. We are working with our partners to ensure that this information is provided at the time of booking. We do hope to welcome you back to the hotel again in the future. Kind regardsSergejGuest Relation Team Member
Chris
Familjerum
Bodde på mars 2025
Familj
5 recension
7.0/10
Publicerades 12 apr. 2025
Great room and breakfast. Quilt is too think for summer temperatures and the transport links to Heathrow and London are rubbish.
Översätt
Svar från boendet: Dear Chris,Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. I do hope that you give us another opportunity to showcase our hospitality. It would be our pleasure to welcome you back to our hotel.Yours sincerelySergejGuest Relation Team Member
Victoria // TheTravelingTeacher
Standarddubbelrum
Bodde på sep. 2024
Par
5 recension
10.0/10
Enastående
Publicerades 9 okt. 2024
Thistle was close to the airport and very convenient. Easy to check in to, comfortable room and bed, excellent breakfast I would recommend adding it. Staff were lovely and helpful. Second time staying and would stay again! Access to the Heathrow pods was super convenient too
Översätt
Svar från boendet: Dear Victoria,Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind RegardsSergejGuest Relation Team Member
Gästanvändare
Rum Deluxe King
Bodde på feb. 2025
Affärsresenärer
1 recension
3.5/10
Publicerades 18 mars 2025
Never made it to hotel due to emergency vet procedures to save dogs life Informed hotel day prior but refused ANY refund Paid in full for room and breakfast No return Nothing utilized
Översätt
Gästanvändare
Standarddubbelrum
Bodde på feb. 2025
Par
2 recension
9.0/10
Utmärkt
Publicerades 15 mars 2025
Clean and tidy. Good food and ideal for T5. We had evening meal and breakfast, both good value
Översätt
Svar från boendet: Thank you for your review, We are glad to hear that you enjoyed your stay at Thistle London Heathrow T5 and found the location of the hotel convenient for easy transport to the airport. We do hope to welcome you back to the hotel again in the future. Kind regardsSergejGuest Relation Team Member
Gästanvändare
Standardtvåbäddsrum
Bodde på dec. 2024
Res med vänner
29 recension
5.0/10
Publicerades 9 feb. 2025
The room is small. No bottle water provided. Everything you need to buy at their small small convenience store.
Översätt
Svar från boendet: Thank you for sharing your feedback. We’re sorry to hear that the room didn’t meet your expectations. While we do have a convenience store for added convenience, we appreciate your input and will take it into consideration for future improvements. We hope to welcome you again and provide a better experience."Kind Regards Mechelle Guest Relations Team Member
Gästanvändare
Standarddubbelrum
Bodde på dec. 2024
Par
1 recension
9.0/10
Utmärkt
Publicerades 28 jan. 2025
Stayed here a night before a departure from Heathrow T5. The location is excellent, easy to get to by road from the M25 and plenty of parking. The hotel on the outside looked a somewhat run down affair but internally, although it was a little bit tired in places, was certainly clean and comfortable. A good choice of food in the restaurant, served up fresh to order and a nice size bar area to relax in was a bonus. Breakfast was good value and set us up well for our travels. Access to T5 is by the automatic pod service (cost £8.00) which is accessible from a collection point a few minutes walk (flat ie no steps or lifts) from the hotel, this is a 10min, extremely convenient ride straight to T5.
Översätt
Svar från boendet: Thank you for your feedback . We are glad you enjoyed your stay and found the location of the hotelconvenient for easy transport to the Airport via the Pod. It is our guest's valued comments, based on their individual experience, that assist us in continuallyimproving our service standards so thank you again for taking the time to provide us with feedback. We do hope to welcome you back to the hotel again in the future. Kind Regards Mechelle Guest Relations Team Member
Kristenz
Standardtvåbäddsrum
Bodde på dec. 2024
Ensamresenärer
14 recension
8.5/10
Mycket bra
Publicerades 21 jan. 2025
Location was the main selling point for me, on an overnight layover. But the room was clean, bed comfortable and shower strong and hot. Was a good experience and would stay again. Easy access to Terminal 5 via bus, pods or taxi.
Översätt
Svar från boendet: Dear Kristenz,Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind RegardsSergejGuest Relation Team Member
Gästanvändare
Standarddubbelrum
Bodde på juni 2024
Ensamresenärer
74 recension
9.5/10
Otroligt
Publicerades 19 juli 2024
Once inside very pleasant. The Pods make it super convenient for accessing T5P Room was very clean and had full coffee making facilities and nespresso pods and biscuits as well as water. Surprisingly dark and quiet even though it's next to the airport. Also easy access on foot to open country.
Översätt
Svar från boendet: Thank you so much for your feedback regarding your recent stay with us at Thistle London Heathrow T5.We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us.It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback.We greatly look forward to welcoming you back in the not too distant future.Kind RegardsSergejGuest Relation Team Member