Hilton Garden Inn Longview

Great staff. Place was very clean. There was constrution going on outside of property but not noisy, or bothersome

The food needs to improve Everything except the food was great. The kitchen could only serve appetizers the night we arrived.....that was ok. The breakfast the next morning was not good. Food in the serving trays (buffet) was not hot....cold by the time we got to a table. We also ordered off the menu....it took over 20 min to come out and was served luke warm. The room, bed, people, everyting else was great.

The property is excellent, very nice and clean the kids loved the indoor pool. The breakfast buffet was so so I would suggest in ordering something. My breakfast bill was $9.90 something and I gave the guy two 5's he was acting funny so I was like do you need a credit card? He said oh yeah, so I give him my card I signed and he didn't offer my money back sooooo I was like ok .... So don't give cash , use your card.... I would definitely recommend a stay here all in all we loved it

Lots of smoking in the area. Sides, patio. Even by the front lobby entrance. Smell the smoke when you get out of your car to walk inside.

The staff was SO FRIENDLY. Loved everyone we encountered. Kids had a great time in the indoor pool and the rooms were very comfortable. Paying to park is crazy to me. This isn’t a flyable city so that is so bizarre? ******* sent me a lot of wrong information, such a the pool being closed (it wasn’t) and stressing that I needed to download an app and check in with contactless key. After 20 minutes of frustration and error messages I went inside and the nice people were able to explain to me that this is not the process at all. ******* responded to none of my messages so it’s better to book this hotel directly!

We truly enjoyed the hotel. I would have loved to enjoy the amenities you offered IF we had the time during our 2 nite stay . I do have a couple suggestions . You can take it for all it’s worth but I will give you my honest opinion. 1. I’m sure 9/10 of your guests have voiced their opinion about your breakfast lol. From our group - yes, they were not happy about the paid breakfast arrangements HOWEVER I disagree to some extent . I consider Hilton Garden a little more upscale than your typical hotels so I get that you would charge for breakfasts. However I have seen the breakfast you serve and honestly $16 for the buffet is ( to me ) a little high . Reason being -this is the same breakfast that is served at a FREE breakfast at most hotels . I would either serve a more upscale breakfast ( more personalized ) or lower your breakfast prices. Thats it. Staff was great and we enjoyed our stay .