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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.0
Service4.0
Renlighet4.1
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João Alcântara
Superior Two Double Room
Bodde på juli 2024
Familj
5 recension
2.7/5
Publicerades 29 juli 2024
Average. Location is good but thats about it. The service is mediocre with service quite rude and unfriendly to guests. Just because you’re in Hollywood you have to tolerate it? Didn't impress me.
Rooms are noisy and super small.
Shower was broken for all days even after I complained a few times to front desk. The flow of water was going up and down and the tap was broken.
Pool is a freak show…and dirty.
Dont recommend this hotel.
Översätt
Atique ur Rehman
Superior-rum
Bodde på juli 2024
Affärsresenärer
5 recension
4.7/5
Otroligt
Publicerades 29 sep. 2024
The location and facilities of the hotel are excellent.
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Delaina
Superior-rum i queensize
Bodde på feb. 2023
Par
3 recension
5.0/5
Enastående
Publicerades 6 mars 2023
Service was excellent and definitely felt safe throughout. Hotel location extremely convenient as situated along the walk of fame. Cocktails were great. Will stay at Roosevelt Hollywood again if we ever visit LA in future!
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Paolaferrari14
Rum Cabana
Bodde på aug. 2022
Res med vänner
1 recension
4.5/5
Utmärkt
Publicerades 23 aug. 2022
The service wasn’t really up to the standards of such a wonderful, high end hotel. We even upgraded our room day of. They ruined our custom cake in transport from the valet to our room, despite the fact we gave them very detailed instructions. They reassured us that they’d be right up. I had to call twice to get them to bring us our luggage (and the cake) and by then a hour had gone by, and the custom decorations had melted off the cake ruining it.
There was a lot of confusion on how they would make it up to us as I had to talk to three different people on the day and the day after who all told me different things. In the end, since they didn’t send us a dessert to make up for the cake they ruined and the champagne they promised was instead $150 off at the bar — thank god I called to ask where the wine was otherwise I wouldn’t have known I had the credit and would not have used it.
Eventually they comped us the valet, upgrade and what they say was an extra drink we got at the bar that went over the $150 (impossible, we all made sure the math lined up) but the communication was a struggle and I did not felt appreciated as a customer.
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Gästanvändare
Rum Deluxe King
Bodde på jan. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 23 jan. 2023
Great historic hotel with fantastic restaurant and bar. Super location.
Översätt
patrick fuentes
Superior-rum i queensize
Bodde på aug. 2022
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 2 aug. 2022
All the staff was nice and friendly. The place was very clean and beautiful. Great burger place down by the entrance.