Grand Velas Los Cabos Luxury All Inclusive

It's hands down the best all-inclusive in Cabo. The food is excellent, the staff is top-notch, the hotel rooms are impeccable, and the amenities are like no other.

From the initial phone, call E concierge Fernanda to the front desk check-in Maria to our personal concierge Jose the training and follow-through of the staff is amazing. Combine this with the most beautiful luxurious hotel situated next to the waterfront five star dining in every restaurant you cannot go wrong with Grand Velas for those that want to save a few pennies. This is not the place for you for those that don’t mind spoiling themselves and their families and giving them a 10 star experience I highly recommend it. I’m a huge fan of this franchise. I visited Nuevo Vallarta Cabo San Lucas and looking forward to going to Cancun to visit the other resort.

I stay at this property every time I come to Cabo but I will not be returning. Pool service was terrible both days. I had to constantly ask to find my server and nobody would come to ask us what we wanted to eat/drink. I had to go to the bar to get my drinks myself because the server was nowhere to be found BOTH days. You go to cabo to enjoy the poolside service and there literally was none. When I arrived my family of 6 went up and down several times in the heat looking for the private car we reserved in advance. My dad is handicapped and the vehicle wasn't ready for us. I was told to look for a sign, there was none. When your paying $440 for car service you expect a little more. Lastly I booked a photography session with a “professional photographer” who appeared to be a staff member with a point and shoot camera. Overall disappointed I couldn't purchase more photos because they simply weren’t good.

This is a beautiful hotel, grounds, and numerous restaurants. We had a huge 2000sqft room with windows with sliding doors on two sides of the room. In room hot tub and a plunge pool on the deck. Beautiful sunrise views. The shower was massive, overhead, 3wall jets, and a wand. It was so nice I didn’t want to get out. There are 5 huge infinity pools and hot tub on the grounds. I loved this place and didn’t want to leave! We are vegan. Very little on the menu for the many really nice restaurants. This was a little stressful, but they made custom dishes for us, and we ate well. The many activities in the area will pick u up at the hotel lobby. We even saw whales from our room in May, which is rare.

If I could give this property more stars, I would. We travel extensively, and this has become one of the most professional, customer-oriented, high-quality resorts we've been to. I've been there twice now, and it has improved even from 2 years ago. It is challenging to find an all-inclusive that does not consistently try to upsell products and services, but Grand Velas does not do that. In addition, I have found recently that it is tough to find a hotel or resort where employees seem happy to be there and who are exceedingly customer-focused - Grand Velas has managed to find the margic combination and I cannot wait to return.

Excellent all inclusive resort, with lovely staff. 2 family friendly pools, amazing restaurants. We had such a relaxing time and the ocean facing room had a beautiful view.