El Encanto All Inclusive Resort

The view is incredible! You may see sunrise and sunset at the property. Everything here is great! However, the airport shuttle service is provided for weekends and Monday only. Uber is not allowed to come for the pick up service. The only option to go to the airport is taxi which is $85.

This was by far the best all inclusive I have stayed at. I read reviews to be wary of which inclusive package to get. We chose the premium and asked for a bill copy for everything. All was good. We did not do any time share talks and were very up front about it. All the food was amazing as well- and I’m a finicky eater. Would go back again!

Run don’t walk away from this place. We have a family vacation where we booked 3 rooms. Ready to have fun together when you walk in it looks massive/impressive but you are quickly soured with the taste of someone selling you a TIMESHARE or Real estate opportunities. This is also not the only time you will be asked of this. It will be a constant theme of your stay. On top of that bad service and terrible food. It’s sad that this place has any stars at all. We were all so disappointed with our stay that we spoke with the manager on site. Which at the time was very nice and tried to be accommodating but it was too much bad. Service had a lot of bad but the worst came at lunch when your in the middle of giving your order and the person stops you to take another persons order, gives attitude and then get served extremely burnt and also raw food. The manager David Medina had said if he could he would refund us our money but we had to go through ******* first. Called ******* and he’s the one that denied our claim. In the end it was a lesson learned We ended up at the Hyatt Ziva and they were fantastic! Such a change from the extreme salesman and bad attitude