Villa del Palmar Beach Resort & Spa

Mostly these notes relate to service. The resort itself is dated but okay. Our room was clean but some of our friends were bad. Ac and water went out a couple times also. The bellboys are great, concierge is somewhat helpful depending on who you get. But the food service and drink service were all around bad. It’s an all inclusive resort with 15% added to all checks, so most of the staff doesn’t really care about you. The volume of people is so high they get paid no matter what. The restaurants are fair to below average for what you would expect. The waiter we had for hibachi sat our large table and ordered for us basically even though we requested menus several times. Me and my wife skipped the all inclusive and the server was visibly upset he had to get us menus at all. We also were just looking for something small so we passed on first round orders and were told that was not okay. We were part of a 10 top so I’m not sure what the problem was. Skip tomatillo altogether. The seafood plate was three bay scallops, four 21/26 frozen shrimp, and a soggy piece of fish. And if you have sensitive skin bring your own towels, sheets, and pillowcase. I’m still recovering from the hives I got from the detergent. Shout out to Israel the taxi driver and Isabella in the concierge desk, they’re cool.

The location was nice, that may be the only nice thing we have to say. We made it out alive another nice thing. Seeing not one but two tragic ends to life will stay with us forever. Topped off with “lost” wallet out of our hotel room. We will never return.

Loved everything about it except that you cannot reserve tables for meals, so everything had a huge line and the average weight for a table was an hour and a half.

It's a beach resort so that was convenient. However, the property is very dated and old! The food is good but no main buffet so we had to go join wait list for any meal including breakfast which was inconvenient at all especially with kids.

Rooms and property were clean, well-maintained, and updated. Staff was very friendly and helpful. Any room requests or otherwise were handled very timely!

High pressure time share resort. Food was pretty good. Room was nice. Kids everywhere so if you not looking for that beware: Great location.