Dreams La Romana Resort And Spa All Inclusive

I really love the place for all options available for kids . Shows , pools , water park and entertainment. Price is affordable and some of the staff are good. Food is good I will stay away from products containing milk . All overall it’s good.

everything was great about this resort. My family and i are planning to return very soon. We enjoyed the room service specifically for breakfast time as we love to sleep in. No elevators was a bummer specially since i had a one year old and a 3 year old but after a day or two we got used to it. For the most part we were out on the pool or beach so we didnt use the stairs as much.

Hotel property is really pretty. 80% of staff is very nice, other 20% they either dislike being asked things or they just hate their job. You can tell they are understaffed (and overbooked) so this is why they might not have ideal staff on each role and they struggled to check in guests on time and to correct rooms. Room smelled like humidity all trip long and they couldn't solve it (they didn't even offer to change rooms) our “personal concierge” wasn't really even a “concierge” and he tried to sell us a “family promotion” almost every day so be aware of that. The two tours we did were phenomenal! (Snorkel trip to Isla Catalina) and 9-in-1 activities in a park. Best part of trip. Restaurants were good (not great) with the buffet being always best option. Spa was “ok” masseuses are not as good as Ive seen in other places. Wife got stung by bee and when we went to get cream in “first aid area” they wanted to charge us $200. Crazy Overall good for families given price but they need to improve staff, relay expectations about place from get go and get better at room readiness.

This place is amazing absolutely beautiful, clean, well located, they make sure you feel on vacation is our 3 years in this place and for sure we will be back. Bienvenido in the bufo has excellent costumer service.

Although the property had changed names to Dreams Hyatt, the experience was unbelievable. The attention to detail and the service at the VIP section was stellar. My family and I will definitely be coming back!

My family of seven, including two parents, two grandparents, an 18 year old, 20 year old and 12 year old had a fantastic vacation. The kids enjoyed the water park, even the two older ones, we went on a slightly rainy day and it was empty, they practically had the whole place to themselves. The pizza stand by the pool had surprisingly good wood fired pizzas and the food stand on the beach serves delicious tacos, although the pastor tacos, where they roast the pineapple and pork right on the beach daily was a family favorite. Another kid favorite was the outdoor kids area, pool tables, ping pong, baseball and a small basketball court, playing basketball with Brian and Fernando at the kids club was one of our older best memories of the trip. Our favorite meals included the shrimp linguine at Azzurri the Italian Restaurant, the Bordelaise Beef Steak at Moustache the French Restaurant (this was our #1) and pretty much anything at the Coastal Grill. The only slight negatives were the rooms. The beds were very comfortable but we reserved two queen beds with a sleeper sofa for our boys and were told that room type does not exist. We were given a room instead with two full beds and no sofa. It was a little tight, but not a huge deal. Also the rooms are a little musty being on the oceanfront but we asked for a humidifier which they brought right to our room and that did the trick! All in all we will definitely return to this resort.