Hotel Panoramica Garden

Le buffet n’est pas très varié et les serveuses du restaurant sont agressives

Buen hotel para pasar un par de días. Piscina y demás instalaciones para disfrutar de dias de sol. Además cerca del Puerto de la Cruz y con bastantes senderos cerca para ir a dar un paseo.

El servicio e instalaciones del hotel es equivalente a su precio. Esta alejado pero tiene conexiones de autobuses, parking en su interior. Las cenas y desayunos son buenos y variados. En las cenas incluyen vino y agua y el resto de bebidas tienes que costearte las tú mismo. Las habitaciones aunque tienen un aspecto antiguo, son decentes.

I had an absolutely awful experience at Panoramica Garden. The staff were incredibly rude – I was asked to leave my table because breakfast ends at 10 am, and despite it being only 10:08, they didn’t care that I wasn’t taking any more food. Completely unacceptable attitude. The breakfast itself? Absolutely disgusting—made from the cheapest ingredients possible, barely fit for pigs. It’s clear they cut every corner imaginable, and the quality reflects that. Dinner was even worse – 0/10. The quality was poor, the options were disappointing, and the overall experience was dreadful. The only positive thing I can say is that Miriam in the restaurant was kind, but that’s where the good service ends. See pictures and laugh 🧐 Shockingly, there is no manager available on Saturdays or Sundays, meaning there’s zero control and no one to address issues. The parking situation is just as chaotic – always full, and even when there are empty spaces with chains, they refuse to open them. The average guest age is 70+, and honestly, I have no idea what I was thinking when I booked this place. Save your money and avoid this poorly managed, outdated hotel.

Basic hotel, immaculately clean in every area, room cleaned and towel change daily, may need an extension lead as only one plug socket by the bed, however plenty in room, bathroom basic but spotless, reception staff very friendly and helpful, we had a mountain view, but the man said I upgraded you to a sea view, which is beautiful 5th floor 😀 the lifts are busy in the morning but it's not a problem, breakfast is basic, but plentiful, haven't touched the hot food as I don't like Spanish cooked breakfast I prefer English meat!! But wen in Spain and all that!! Bread and pastries are good, plenty of fruit, yogurt cereals ect.. restaurant staff a bit standoffish but they work hard and keep it clean, you won't go hungry at breakfast trust me!! The pool area is lovely and the gardens too, the pool temperature is absolutely freezing but it's December so to be expected, the only downside was really the 2 hour transfer stopped at around 8 other hotels first 😩 but worth the wait, happy with the overall experience and would definitely visit again 100% doesn't seem to be access to the sea unfortunately, but there is a free bus into peurto de la cruz every hour so may give that a go 👌😀

The hotel was needing a complete upgrade. Balcany cracked looking dangeroys. Staff rude and unhelpful. Food cold. No entertainment. No bar during the day or anywhere to get drinks. No music or holiday atmosphere anywhere. Booked full board but had to eat out.