Gästanvändare
1 september 2023
We booked this B and B based on mostly excellent reviews, please take the trouble to check out reviews on all sites before booking!!!! There are many not so good ones, tucked in amongst the better ones!!! All of which say, they really don't know how this accommodation is scoring excellent!!!! I emailed ahead to obtain check in time, as this was very conflicting due to various times advertised, depending where you looked. I did get a reply and we duly arrived at the time had stated in my return email. Beware, the car park is difficult to find and it does take a couple of goes to locate it. No- one appeared to be there when we went to the front on the building, until a very helpful gentleman crossed over the road, he obviously worked there and immediately rang, told us where to go and was so polite and helpful. When the owner appeared to check us in, this situation quickly changed. He was unfriendly, gloomy and very unwelcoming. This increased when he said we had to pay the balance in a.card, even though I had already paid on full via **********. We were eventually shown to our room and advised if it could not be sorted, we would have to pay. I found the whole situation very upsetting and contacted ********** and they were fantastic and said they would ring the hotel. I finally relaxed abit. The room was very quaint, although it did have a broken blind and bin lid and the shower was awful. There was however good tea and coffee making facilities and a lovely comfy bed. The room was quiet and windows had been left open which provided a great temperature, there was also a fan in required. On waking, we.had already decided not to have the cooked breakfast @ £12.50 each and extra for more items, because I didn't want to hand my card over incase they kept it or something!!!! I also.wanted to leave,.what should have been a lovely overnight stay as quickly as possible as I certainly didn't feel very welcome there, though no fault of my own!!!! On checking out, there was a lady on reception, she was very polite and apologictic, when she then asked us to pay again and then claim the money back of **********. I ofcourse refused. I really wished I had booked a known chain of Hotel and certainly will.never book bed and breakfast accommodation again!!!! .
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