Hôtel Esplanade Eden

Nuestra experiencia en el Hotel Esplanade Eden fue simplemente fantástica. Desde el primer momento, el personal nos recibió con una amabilidad y profesionalidad que hicieron que nos sintiéramos como en casa. La ubicación es perfecta: a pocos minutos a pie del Santuario, pero lo suficientemente alejada como para disfrutar de tranquilidad y descanso. La habitación estaba impecable, cómoda y bien equipada, con una cama muy confortable y todo lo necesario para una estancia relajada. Además, las vistas desde nuestra ventana eran preciosas, con los Pirineos de fondo. El desayuno fue otro punto fuerte: variado, de buena calidad y con productos frescos. También destacamos la limpieza de todas las instalaciones y la atención constante del personal para asegurarse de que no nos faltara nada. Sin duda, repetiríamos nuestra estancia en este hotel. Ideal tanto para peregrinos como para quienes buscan desconectar unos días en un entorno acogedor y bien cuidado. ¡Altamente recomendable!

Friendly, helpful staff. Quiet hotel. Only 5 minutes walk to centre of town with bars, restaurants and shopping. Ten minutes walk to the sanctuaries. Room had TV but no coffee making facilities. Shower was lovely but leaked into the bathroom as shower tray very shallow an shower curtain rather than shower screen

I stayed at this hotel for 4 nights and wish I had booked it for a lot longer. It’s a great hotel, not too large, not too small and the service is absolutely incredible – from the owner (who is on the premises from morning to evening), the receptionist (who responded to my many mails faster than any other hotel I’ve stayed at), and the dining room staff and the cleaning staff who could not do enough for one. Always so helpful and so cheerful even when they were run off their feet. They all spoke various languages so no guests were left embarrassed. The hotel is a little removed from the manic hustle and bustle that is Lourdes and that was so very welcome. Easy enough to find it you walk along the river and just as you make a left, there it is. There's also a bus stop about 3 minutes from the front door and there appears to be a lot of parking opposite - though I didnt have a car so not sure if it had to be paid for. Plentiful buffet breakfast and, as I had half board, the most delicious meals at a 3-course dinner. So, in addition to everyone/everything else, they also have a very good chef. And well-priced wines. Not like other hotels who put huge mark-ups on everything. The hotel is extremely reasonably priced altogether and so no wonder that the other residents I spoke to had been returning every year for a pretty long time and staying for weeks and even months. The weather was a little hotter than people would have liked but who can legislate for that? Better certainly than wet and cold. I hope to go back to Lourdes some time and without a doubt will stay at the Esplanade-Eden again. I was so delighted to find a place like that by chance. What a treasure.