Holiday Inn Express & Suites Loveland

Hotel being remodeled, pool and hot tub down. Not in good shape compared to other HI Express I’ve stayed in. Disappointing for the price.

We had such a wonderful experience at Holiday Express. The front desk clerk Kasi was so friendly, polite and suggested great restaurants nearby. It was such a positive welcoming experience. Kudos to her. The cleaning ladies were so nice. The room was very clean with comfortable beds and very quiet without kids running around. I don’t usually write a review however the experience exceeded above my standards. I most definitely would stay again. Kasi was such a breath of fresh air after a long travel time.

I wanted to love this hotel as I work in the industry, but there were a ton of struggles. Stayed 7 nights and received 0 room service our entire stay. Room keys had to be reprogrammed every single day. Showered in standing water as maintenance never came to fix our tub. I think the room was supposed to be one that was recently redone, however the curtain rod and curtain fell to the floor. The blind wouldn't open at all so we couldn't see any kind of daylight. The fridge didn't work and the fridge and microwave was sitting on the floor. The lobby area was pretty messy because of the renovations, but understood. Elevator was out of use for a few days as well. Front desk staff was very friendly. That was a plus. I felt sorry for the housekeeper who had to clean our room after it not getting serviced for 7 days and for the repairs that needed to be done.