Magdalena Grand Beach & Golf Resort

This property is located on the water and has beautiful views, along with a golf course. The staff is very friendly, knowledgeable and accommodating. The Wi-Fi is great. The property is a little dated and could use some serious updates but the rooms are very clean and well-kept. What would really make this property outstanding is if they would invest in removing the seaweed from the beach so guests can enjoy it and clean the windows in the main lobby especially so the ocean view is clearly visible. Other than that, I’ll definitely be visiting again.

The property needs better maintenance. It property is run down. The smell on arrival was disgusting due to the sargassum. The scent of the room made us sick. We asked tor lysol spray or air freshener spray...staff brought us a counter top airfreshner...that did nothing to mask the awful rotting smell of the sargassum. There were only 2 towels in the room we had to request an additional towel despite making a booking for 3 guests...thankfully we were there for 1 night since the stench was unbearable. We enquired about some recourse for the uncomfortable environment to which the response was that the seaweed was an act of nature ...Later that week ,popular beaches close to the airport got affected by the sargassum and the beaches were closed and cleaned in hours...Magdalena could have done the same but they do not care about the environment nor their guests. I will not be returning in the future.

My watch was stolen from my suitcase by resort staff. The resort has no due diligence process for recovering missing/stolen items. Any attempt to follow up is met with being left on hold, being transferred between departments, being hung up on, until you’re ultimately left with no choice but to give up due to international call fees preventing you from continuing to follow up.

Overall, we had a great experience with a variety of dining and a lovely environment. The only thing reason for not saying it was excellent is for something beyond the control of the management - the natural sargassum bloom around the east coast tends to give a pungent scent. However, the hotel seems to be able to reduce the odor indoors.

I truly enjoyed my stay at this resort. The facilities are a little dated, but the staff was great and the rooms were very clean. There is no ATM on the property, so it’s best to get cash in town before arriving. Views were breathtaking, pools were great and restaurants were ok. Overall, I highly recommend and will be going back again next year.

A place to unwind Clean, quite picturesque. Great staff easy check in and check out process. Will book again.