Gästanvändare
31 januari 2023
We went to the PS football white out game and unfortunately stayed at this hotel for 2 nights. We arrived late Friday night. When we checked in we were tired from a long drive and we entered the room the room was filthy. There was garbage left in the bathroom trash can, toilet was not clean, pulled down the bedding to check sheets, bottom sheet had a nasty fresh stain and it wasn't from a food beverage. We were so tired we just covered it up so we could go to sleep. Next morning reported it to the front desk so they could have the room cleaned and ready for our return after the game. We returned after 1:00 AM when we arrived at our room the keys didn't work had to go to front desk and have the key reprogrammed. We enter the room and the room was not cleaned. Everything was stripped off the beds except for the stained sheet and piled on top of the bed. Garbage was still in the bathroom trash can, there were no towels and the room was still filthy dirty. Back down to the desk again and the manager had to go get us new bedding and she changed everything while we sat waiting in our room. Now almost 2:00 AM. She leaves the room and we were finally going to go to bed until we went back in the bathroom and discovered no towels. Had to leave the room again to find towels. Get back to room and we finally start to go to bed and of course now the light would not turn off. I had to remove the light shade to unscrew the bulb. Next morning we find the manager to explain the situation and all she did was take 1/2 off only one of the two nights. Keep in mind this dump charges $256 per night. Needless to say we would never stay at this hotel again.... You would be better off pitching a tent at a camp ground for the weekend.
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