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Verifierade recensioner
Läge och interiör8.6
Bekvämligheter8.3
Service8.4
Renlighet8.6
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Alla recensioner(119)
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Utsökt frukost(23)
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Utmärkt för affärsresor(6)
Negativa recensioner(13)
Santhiti
Tvåbäddsrum Superior med trädgårdsutsikt
Bodde på feb. 2025
Res med vänner
4 recension
7.0/10
Publicerades 11 mars 2025
There is no additional breakfast replenishment, even though it is advertised as a buffet. 🙁
The room door is broken, can’t lock 😕
Översätt
Tomar
Deluxe-dubbelrum med balkong
Bodde på juni 2024
Ensamresenärer
46 recension
6.0/10
Publicerades 4 juli 2024
There are pros and cons about this place.
Let's go with cons, in a alley way , Google map can't find it, I called for 30/35 minutes no one answered the call, these is a construction going on in the property and property opposite ( if you are looking for a sleep late into morning ( forget it) construction starts 7:30/8:00 am , breakfast is served in the room ( day one with breakfast they served butter and ham as well ( day 2 none ) I asked and was told they ran out ( don't have - exact words ) I toms the reception about butter and jam( wa stone should be there next day ( the breakfast came no butter and jam - was told don't have ) I said go ask the front desk and then they got it ( by the time I am done with my breakfast ( they don't replenish toiletries ) I had to specifically ask for it( toilet paper is like a shredded paper ( not easy to use ) the view from the balcony is from the property that is opposite ( view is Villa Oasis) next door .
Pros - the front desk is helpful , they have bicycle for you to take and ride , they help you with your and travel and laundry , portion of breakfast is decent enough (choice of western and local ) but must tell them the time ( breakfast served on room and has to be pre booked , very close to night market , but 17 min walk from the Mekong river side ( night market famous for food) rooms are pretty big ( some with balcony )
Overall till the time the construction doesn't get over with the property and the property opposite o would suggest to stay away from this place as they start early morning banging around 7:30ish
And the amenities are cheap which is use and throw and they don't replenish ( good place of you love eating as night market is close by)
I am not a backpacker ( hence I won't ever consider staying in this place every again )
Översätt
Svar från boendet: We apologize for this inconvenience. We hope that after we complete the facilities to make them more comfortable, we will be able to welcome you back to experience the new services at the hotel.
Gästanvändare
Deluxe-dubbelrum med balkong
Bodde på jan. 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 23 feb. 2024
The worker sinhdy at the fronk desk is welcoming, she gave us lots of help and information for this trip, I really appreciate it.
Översätt
Svar från boendet: Thank you so much for your kind words! We're thrilled to hear that Sinhdy at the front desk was welcoming and helpful during your stay. Providing excellent service and assistance to our guests is always our top priority, and we're glad Cindy was able to make a positive impact on your trip. We'll be sure to pass along your appreciation to her. If you have any further questions or need assistance, please don't hesitate to let us know. We hope to welcome you back again soon!
Christine
Familjerum med trädgårdsutsikt
Bodde på maj 2024
Familj
2 recension
10.0/10
Enastående
Publicerades 28 juni 2024
Excellent hotel! 10/10 ⭐️
Översätt
Svar från boendet: Thank you for staying at our hotel. We hope to welcome and serve you again next time. See you again as soon as possible.
Gästanvändare
Deluxe-dubbelrum med balkong
Bodde på mars 2024
Ensamresenärer
10 recension
10.0/10
Enastående
Publicerades 17 apr. 2024
Very friendly and helpful staff. Everytime I asked them something, they were more than willing to help in anyway they could. The room was lovely and very reasonably priced. The only very minor downside was that breakfast was a little bit limited for someone with quite a lot of food allergies, but the staff could make adaptions to the menu to try and cater for these. Would 100% recommend to anyone staying in Luang Prabang.
Översätt
JJ
Tvåbäddsrum Deluxe med balkong
Bodde på maj 2024
Res med vänner
2 recension
9.0/10
Utmärkt
Publicerades 26 juni 2024
Clean, comfortable accommodation near tourist attractions. Can walk easily.
Översätt
Svar från boendet: Thank you for staying at our hotel. We hope to welcome and serve you again next time. See you again as soon as possible.
Lynnielyn
Deluxe-dubbelrum med balkong
Bodde på nov. 2023
Par
11 recension
8.0/10
Mycket bra
Publicerades 4 jan. 2024
Really lovely accommodation. Pricier than others for what you get but you can use the free bicycles.
A bit strange that they don’t have hand towels so that was frustrating.
Enjoyed the local breakfast.
Översätt
Svar från boendet: Thank you for taking the time to share your feedback. We appreciate your kind words about our lovely accommodation and are glad to hear that you enjoyed the local breakfast.Regarding the pricing, we understand your concerns. We strive to provide a balance of value and quality service. We're pleased to offer free bicycles to enhance your experience in exploring the surroundings.We apologize for any frustration caused by the absence of hand towels. We'll take this into consideration for improvement, and your feedback is valuable in helping us enhance our services.If you have any specific suggestions or if there's anything else we can do to make your stay more comfortable, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.
Leigh
Deluxe-dubbelrum med balkong
Bodde på nov. 2023
Ensamresenärer
12 recension
9.5/10
Otroligt
Publicerades 17 dec. 2023
Excellent Hotel in Luang Prubang,recently refurbished so all the facilities are clean and well presented. Staff at the hotel are extremely helpful. The selection and quality of the Breakfast is good too.
Highly recommend this hotel
Översätt
Svar från boendet: Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had an excellent experience at our hotel in Luang Prabang. The recent refurbishments were aimed at providing a clean and well-presented environment, and we're delighted that you found the facilities up to your satisfaction.We appreciate your compliments about our helpful staff and the quality of our breakfast selection. It's wonderful to know that you highly recommend our hotel.If you have any specific suggestions or if there's anything else we can do to make your next stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back in the future!
Laurentall
Deluxe-dubbelrum med balkong
Bodde på aug. 2023
Ensamresenärer
59 recension
9.5/10
Otroligt
Publicerades 22 sep. 2023
Nice little hotel, big and comfortable room. Well located in the city center. Friendly staff. Great value for this price.
Översätt
Svar från boendet: Thank you for your kind review! We're delighted to hear that you had a pleasant stay at our hotel. It's great to know that you found our rooms comfortable, our location convenient, and our staff friendly. We always aim to provide excellent value for our guests, and we're glad that you felt that way.If you have any suggestions or if there's anything more we can do to enhance your experience in the future, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future!
Anonym användare
Deluxe-dubbelrum med balkong
Bodde på nov. 2023
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 16 dec. 2023
The room condition is very good, clean and good staff.
Översätt
Svar från boendet: Thank you for your positive feedback! We're delighted to hear that you found the room in excellent condition, clean, and that you had a positive experience with our staff. Providing a comfortable and clean environment is a priority for us, and we're glad it contributed to your stay. If you have any specific suggestions or if there's anything else we can do to enhance your experience further, please feel free to let us know. We appreciate your support and look forward to welcoming you again in the future!
Svar från boendet: 感謝您入住我們的酒店,首先,您應該評價一下,您的預訂是2人間,有1張大床,但是當您入住時,我們免費為您升級了房間,使其比您預訂的房間更大,但是您想入住4人間家庭房,而不付款額外費用?這可不好,另外,關於摩託車的問題,因為晚上的霜凍,你的摩託車座位被淋濕了,我們已經幫你仔細地保存了摩託車,第二天早上你騎着摩託車出去的時候,你拿出房間裏裝飾卧室區域的布來擦拭濕透的摩託車座位嗎?您對此有何看法?