01 Avenue Mpala Quartier Golf, Lubumbashi, Haut-Katanga, Democratic Republic of the CongoVisa hotellinformation
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1 natt
Gästrecensioner
8.7/10
Mycket bra
62 recension
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Verifierade recensioner
Läge och interiör9.1
Bekvämligheter8.8
Service8.3
Renlighet8.6
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Alla recensioner(62)
Positiva recensioner(58)
Recensioner med foton/video(1)
Negativa recensioner(1)
NYEMBO
Rum Standard med dubbelsäng
Bodde på mars 2025
Affärsresenär
1 recension
3.0/10
Publicerades 1 maj 2025
Needs serious improvement on service training!
Stayed for over 3weeks... not impressed 😕
Översätt
Svar från boendet: Dear Nyembo,Thank you for your feedback regarding your recent stay. We sincerely apologize for not meeting your expectations in service training. Your comments have been noted and will be taken into consideration as we strive to enhance our guests' experience.Best regards,Novotel Lubumbashi
Gästanvändare
Rum Standard med dubbelsäng
Bodde på juni 2024
Affärsresenär
5 recension
9.0/10
Utmärkt
Publicerades 3 aug. 2024
Breakfast was cold and Omlet can after 15min and by then I had left table. Was only told by my colleagues
Översätt
Svar från boendet: Dear Guest,Thanks for your feedback. We're really sorry to hear about the wait for your omelette and that your breakfast wasn’t as warm as it should’ve been. We’ll make sure to follow up with the team to avoid this happening again.We hope to have the chance to make it right next time and give you a much better experience!Leslie Binti, Guest Experience
Ivwananji
Rum Standard med dubbelsäng
Bodde på nov. 2024
Affärsresenär
9 recension
8.0/10
Mycket bra
Publicerades 30 jan. 2025
Awesome
Översätt
CHINHNGUYEN
Rum Standard med dubbelsäng
Bodde på aug. 2024
Affärsresenär
1 recension
10/10
Enastående
Publicerades 21 sep. 2024
Khách sạn sạch sẽ, an toàn, nằm trong TOP khách sạn an toàn tại Conggo, tuy nhiên phòng tắm không có vận dụng cá nhân như bàn chải đánh răng, kem đánh răng, lược chải đầu. Khách sạn hay bị cắt điện đột ngột do mạng lưới điện tại Conggo, thời giam cắt điện chỉ một vài phút, nên không quá bất tiện. Bữa ăn sáng chủ yếu cho khẩu vị người châu Âu và Châu Phi.
Översätt
Svar från boendet: Dear CHINHNGUYEN, Thank you for sharing your experience with us. We’re delighted to hear that you appreciated the cleanliness and safety of our hotel, which are top priorities for us.Regarding toiletries, their availability depends on the room category, but our reception team is always ready to provide items such as toothbrushes, toothpaste, or combs upon request.We’ve also taken note of your feedback on our breakfast options and are always open to diversifying our selection to better cater to all our guests.We look forward to welcoming you back soon.Regards,Leslie Binti, Guest Experience
Christian
standardrum med utsikt över havet med en dubbelsäng för gäster med särskilda behov
Bodde på mars 2025
Reser med vänner
83 recension
10/10
Enastående
Publicerades 21 apr. 2025
Très bon mais le lit c’est pas ça
Översätt
Svar från boendet: Cher Christian,Nous vous remercions pour votre retour positif concernant votre séjour. Nous sommes désolés d'apprendre que le confort du lit n'a pas été à la hauteur de vos attentes. Vos commentaires sont précieux pour nous.Cordialement,Novotel Lubumbashi
JONGWON
Rum Standard med dubbelsäng
Bodde på sep. 2024
Affärsresenär
24 recension
9.5/10
Otroligt
Publicerades 18 jan. 2025
루붐바시 출장 시 매번 이용하는 최고의 깨끗한 시설 호텔입니다. 아침식사도 좋구요.
Översätt
Gästanvändare
Rum Executive Queen med soffa
Bodde på sep. 2024
Affärsresenär
15 recension
9.5/10
Otroligt
Publicerades 6 okt. 2024
房間還不錯,整體服務略差一點點
Översätt
Svar från boendet: Dear Guest, Merci d'avoir pris le temps de partager votre retour. Nous sommes heureux de savoir que vous avez apprécié la qualité de la chambre. Nous sommes cependant désolés d'apprendre que le service n'a pas entièrement répondu à vos attentes. Votre feedback est très précieux et nous permet d'améliorer constamment notre service.Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience encore meilleure lors de votre prochain séjour.Bien cordialement
Gästanvändare
Rum Standard med dubbelsäng
Bodde på juli 2024
Affärsresenär
20 recension
10/10
Enastående
Publicerades 15 aug. 2024
新的,還不錯。
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to leave a review! We’re glad to hear that your experience was overall positive. As a newer hotel, we are continuously working to improve and provide the best possible service to our guests.We hope to welcome you back soon for an even better stay!Leslie Binti, Guest Experience
Gästanvändare
Bodde på apr. 2025
Annat
10/10
Enastående
Publicerades 29 maj 2025
We stayed at Novotel Lubumbashi for a friends’ trip, and it exceeded our expectations in many ways. The hotel has a very modern and clean design, and the atmosphere is both stylish and relaxed—perfect for a group looking to unwind and have fun. The rooms were comfortable, quiet, and well-maintained. While the amenities in the rooms were on the basic side (we would’ve appreciated things like lotion or more toiletries), everything we needed for a short stay was provided. Housekeeping kept things spotless throughout. What really stood out were the dining and social spaces. The rooftop terrace gave us some incredible views of the city and Lake Kipopo—ideal for evening drinks and photos. Brasserie Kipopo had tasty local and international options, and the breakfast spread was generous. In the evening, the lounge bar came alive with great music (especially Amapiano) and cocktails. It made for a fun and vibrant hangout spot.
Översätt
Gästanvändare
Bodde på apr. 2025
Annat
10/10
Enastående
Publicerades 29 maj 2025
I had a very pleasant stay at Novotel Lubumbashi. The hotel is modern, clean, and well located in a safe area. My room was comfortable and quiet, with reliable air conditioning and Wi-Fi. The staff were friendly and professional. The restaurant offered a nice mix of local and international dishes, and the breakfast was fresh and filling.
Översätt
Gästanvändare
Bodde på apr. 2025
Annat
10/10
Enastående
Publicerades 28 maj 2025
I had a wonderful stay at this hotel! The location was perfect—close to everything I needed, including shops, restaurants, and attractions. The room was exceptionally clean and well-maintained, which made my stay very comfortable. The staff provided excellent service throughout, always friendly and willing to help with anything I needed. I truly appreciated their professionalism and hospitality. I would absolutely recommend this hotel to anyone visiting the area and would definitely choose to stay here again in the future.
Översätt
Gästanvändare
Bodde på apr. 2025
Annat
10/10
Enastående
Publicerades 15 maj 2025
The service at this hotel is truly outstanding. Every member of the staff was friendly, helpful, and attentive. The rooms were spotless and very comfortable, with a cozy atmosphere and elegant decor. I also loved the attention to detail in the common areas. Everything was well maintained, and I felt genuinely cared for during my time there.
Översätt
Gästanvändare
Bodde på apr. 2025
Annat
10/10
Enastående
Publicerades 15 maj 2025
Great value for the price. The location is excellent, close to shops, restaurants, and tourist spots. The hotel itself is stylish and cozy. The staff made me feel at home from day one, and the housekeeping was flawless. I also appreciated the fast Wi-Fi and the comfortable working space in the room. Perfect for both work and relaxation.
Översätt
Gästanvändare
Bodde på mars 2025
Annat
10/10
Enastående
Publicerades 30 apr. 2025
I stayed at Novotel Lubumbashi during a recent business trip and was very satisfied with the overall experience. The hotel offers a professional and welcoming atmosphere, ideal for work-related stays. My room was clean, modern, and equipped with a comfortable workspace and fast, stable Wi-Fi—perfect for handling emails and virtual meetings. The staff were attentive and efficient, making check-in and check-out seamless. I also appreciated the early breakfast service and the quiet environment, which allowed me to rest well between meetings. The hotel's location is convenient for getting around the city. I would definitely choose Novotel again for future business stays in Lubumbashi.
Översätt
Gästanvändare
Bodde på mars 2025
Annat
10/10
Enastående
Publicerades 30 apr. 2025
I had such a great time staying here! The rooms were super comfy, but honestly, the bar was the best part. Great vibes, awesome drinks, and the bartenders were so cool and friendly. It was the perfect spot to hang out after a long day. I’d totally come back just for the bar alone