The Golden Apple

We booked the entire ground floor hall for around 100 people gathering, payment was done till the D-day of around 90% of the total cost. The Manager created a scene when the pooja was going on, he stood in the hall with the team and made a mockery out of the entire event, literally ashamed the entire environment. He told his staff to not start food for the guests until the 10% money was paid (which was never the condition), he even switched off the Air conditioning in between. The manager shouted on the microphone to call the couple, hurry up, stopped the music in between when the people were actually dancing. He threatened multiple people that the decorators will leave if the couple do NOT come NOW (which again nothing was agreed before, and we were in our times limit till 6 PM). And yes you guess it right, they literally plugged the music system out at 6:00:00 PM. This level of unprofessionalism and disrespect is completely unacceptable and left us deeply embarrassed in front of our guests.

Workable only. Room is furnished but power sockets are all not operational. Toilet is lacking in provision of toiletries.

Staff was very helpful and polite, room was tastefully decorated and properly cleaned. All toiletries were placed properly. In restaurant also eating stuff was delicious. Tea was also having excellent taste.