Holiday Inn Express Ludlow - Chicopee Area

入住這家酒店很滿意，位置很便利，離韋斯特佛爾－梅特洛機場僅5公里，周邊餐飲選擇豐富，Tacobell等餐飲店步行可達。房間雖不算大但佈局合理，床品舒適，配備了咖啡機等基礎設施，衞生狀況良好，24小時前台服務很貼心，辦理入住退房效率高，免費早餐品類齊全，能滿足出行需求，美中不足是部分設施略顯陳舊，正遇上酒店在裝修，但整體性價比很高，下次來勒德洛仍會考慮入住。 I was very satisfied with my stay at this hotel. Its location is very convenient, just 5 kilometers away from Westfield-Metro Airport. There are plenty of dining options nearby, and places like Tacobell are within walking distance. The room is not large but well laid out, with comfortable bedding and basic facilities such as a coffee machine. The hygiene is good, and the 24-hour front desk service is very considerate. The check-in and check-out process is efficient. The complimentary breakfast offers a wide variety of choices, meeting the needs of travelers. The only downside is that some facilities are a bit outdated. However, the overall value for money is high. I would still consider staying here when I come to there next time.

房間太吵了，隔音太差，設備陳舊，飛機一樣的聲音，根本睡不着

The entrance to the hotel was a bit confusing. It shared an entrance with Taco Bell. And the front entrance was under construction so it was hard to tell that was the hotel.

Just an overnight stay. This hotel is my go to place to stay when I’m in town visiting family and friends

February, I reserved a King Suite and was charged for the price of a King Suite. When we arrived, we were told they had no suites and the only room available was a double queen room. I asked for a refund and was refunded all but $989 for a three-night stay in a room listed at $120 a night with taxes. In trying to solve this I am getting directed back to hotel and hotel directs me back to *******. What good is an ******* reservation if this is how we are treated. I can't even get an itemized bill for charges. I will never stay at this hotel again. I am so disappointed with *******.

Great experience It was very good , have stayed here several Times, always good, friendly staff,, my " go to place"