Susana Balbo Winemaker's House - Relais & Chateaux

We had an amazing stay. The Food, rooms & staff were all excellent! Highly recommend this accommodation if you want a relaxing stay in Mendoza.

The entire experience was wonderful. The grounds are beautifully kept, the suites are beautiful and spacious and the staff is the best.

As far as service and attention to detail goes, this is the best hotel I have stayed in Mendoza. The staff is super professional and attentive, while the hotel hardware (technology in the rooms) is unlike anything I have experienced before.

This was truly one of the finest hotels we’ve ever experienced. The rooms were elegant, comfortable, and thoughtfully appointed. The staff was attentive, friendly, and quick to respond to every request—whether it was drawing a bath for my wife, ordering room service, or simply bringing us a drink. My wife enjoyed a three-hour in-room spa treatment and massage, which she described as one of the best she’s ever had—and we’ve been fortunate to travel to many destinations around the world.

What a place! We loved it. The rooms, the service and the food. And of course - the wine! Our room/suite was wonderful. It even had its own sauna. The service was fantastic with friendly and knowledgeable. We did not get a chance to visit the vineyard of Susana Balbo but would love to in the future.

This review is a bit difficult to write as words to not quite adequately describe how wonderful our experience was at Susana Balbo Winemaker's House & Spa Suites. We decided to add on to my wife's sales incentive trip in Buenos Aires with three nights in Mendoza ( highly recommend JetSmart if you are coming to and from EZE). This was somewhat of a last minute decision. We booked this location because of our familiarity with Susana Balbo and her amazing work with Argentinian Wine. Before we arrived, we reached out to friends who have visited the area and received a TON of recommendations. A bit overwhelmed, I reached out to Pedro, our 'concierge' at the property and he perfectly crafted an amazing itinerary for us for our stay. We further complicated things by adding another couple to the trip, and he integrated them into the itinerary flawlessly. I cannot say enough about how much this added to our experience. When we arrived, a driver was waiting for us at the airport and quickly delivered us to the property. Past the gate and guard, we were floored by the beauty of the property (once Susana's daughter Ana's home). We were greeted in the salon by our host who got us quickly delivered to our rooms. The rooms are stunning and completely private, with dedicated private outdoor space. The decor is what I would call "Mendoza minimalist", and quite calming. Since spa treatments are done in the room, there is plenty of space. The room is full of modern technology, automated floor to ceiling curtains, steam shower, massive floating tub, sitting area and large bed with luxury linens. The space was always a place your returned to at night with a smile on your face. Housekeeping was effient and discreet, with a lovely turn down service with additional treats from the kitchen each night. The theme here is you seem to get MORE than what you were expecting. After our complimentary in room massages, we made our way to the pool for a bit with our friends, and enjoyed a glass of wine. Later, we met Lucas, a WSET Level 3 sommelier for the property, who took us through an amazing portfolio tasing of the Susana Balbo Signature wines. As a wine bar owner in the US, I actually learned new tasting techniques from Lucas, which was awesome and unexpected. Dinner that night was in the restuarant, where we opeted for the multi course menu with wine pairings. Each course was beautifully crafted and the wines paired perfectly. We felt amost as if we had a private chef and sommelier, as the executive chef Flavia Amad and Lucas served us each course. Incredibly special evening. Breakfast service each morning felt like it's own unique experience, with an amazing offering of complimentary dishes rooted in the local cuisine and spirit of Argentina. Coordinated drivers to and from the wineries we visited were flawless. The recommended activities we spot on, especially the sunset horseback ride with the owner of Entre Andes ranch (which was an unexpecte