Best Western Plus Savoy Lulea

Just stayed for one night but it was very comfortable, the restaurant was excellent and the young man on reception went above and beyond in his assistance for which I am very grateful. The hotel is perfectly located to explore the centre of Lulea and having the parking there makes it very easy. Will definitely use again.

God hotel but bad cleaning The rooms and the hotel overall were nice, not at all worn out. The spa closed early so I never got a chance to try it and the gym was okay for a hotel. Only tried the breakfast and it was good. What I found bad was the cleaning, tissues and toilet paper ran out. No one ever came to clean the room or refill supplies.

Room was too warm and so called air condition was not working like it should.

We liked the early check and garage facilities, the personell were very helpful and the breakfast was exceptional. However the room was in no way up to expectations. Room number 1 was dirty, brown stains on the quilt and lots of hair and crumbs in the bed and other things around the room including a broken bed. Room number 2 was also dirty but not as bad as number 1, the beds were clean but we found items like grapes and wine corks in the curtains. The bathroom was ok but the thermostat on the shower could not be set, once you found the right water temperature and let go of the tap, the tap moved itself hotter and hotter until you are scalded, this resulted in ome hand being on the tap at all times which made it difficult to shower. We ordered a deluxe room to have a better quality room but found out that the extra money paid only resulted in a slightly bigger room with lots of worn out furniture in it. I would not recommend the deluxe room.