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Verifierade recensioner
Läge och interiör4.9
Bekvämligheter4.8
Service4.8
Renlighet4.9
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Alla recensioner(861)
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Utmärkta bekvämligheter(150)
Utsökt frukost(141)
Vänlig personal i receptionen(80)
Skulle gärna bo här igen(35)
Praktiskt för shopping(32)
Utmärkt för affärsresor(31)
Fantastiskt afternoon tea(24)
Nära till tågstation(24)
Negativa recensioner(6)
AndyLeeC
Standardrum i queensize
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 11 dec. 2024
Very nice hotel and helpful staff. The housekeeping aunty was friendly. The hotel will send robot to deliver fruits on your first day. I luv the TV and toilet bowl which come with heated seat and electric bidet. The laundry room was also fantastic. Overall I’m very impressed with this hotel except for the afternoon tea provision is kind of disappointing.
Översätt
Svar från boendet: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to provide a unique experience for each guest. your satisfaction and affirmation really moves us. We will continue to strive to be ready for your return at any time. As for the afternoon tea, it is a-service selection of some small snacks and fruits from 2 PM to 5 PM every afternoon. We are very sorry that it did not meet your expectations. We forward to your next stay.
Nat Shanghai
Familjerum
Bodde på okt. 2024
Familj
24 recension
4.7/5
Otroligt
Publicerades 11 nov. 2024
Very nice modern and great price ! Room are very nice … well decorated ! Super modern ! Excellent breakfast ! Very friendly staff …. Perfect to visit the touristic places !
Översätt
Svar från boendet: Thank you for your thoughtful comments. We are honored. Your satisfaction and support, let us have the power to move forward. Looking forward to your visit again, we will provide you with more quality service and comfortable accommodation experience.
Vladislav_R
Standardrum i queensize
Bodde på dec. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 8 jan. 2025
Very good experience at hotel in general
- Excellent location
- Freshly furnished rooms
- Cool equipment inside rooms
- Nice staff
- Good berakfast
Will come again!
Översätt
Svar från boendet: Dear guest, I am very happy to receive your praise! Your satisfaction is our greatest motivation, from location to room, from equipment to service to breakfast, every recognition makes us proud. We will continue to work hard, look forward to your coming again, will give you a better experience!
Anonym användare
Superiorrum (2 sängar)
Bodde på maj 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 24 juni 2024
Superb service!
Whether it is booking tours to breakfast, to basic room amenities, staff are super attentive and helpful! I was impressed by the commitment of staff in genuinely and sincerely helping their customers make their stay a pleasant one! Well done team! 👍🏻
Översätt
Svar från boendet: Responding to God's needs is one of our top priorities. Haha, Xiaomei is thrilled with your detailed description. I'm glad you're satisfied. I look forward to seeing you again!
Wy Joon
Standardrum i queensize
Bodde på okt. 2024
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 28 nov. 2024
Great hotel in a great central location. Hotel is modern and clean. Rooms are well appointed, quiet, extremely clean and beds and beddings very comfortable. Breakfast has just the right balance between variety and quality. Front desk organized a tour for me to Longmen Grottoes and Shaolin Temple without any hassle. It's a short 10 to 15 minutes Didi ride to just about anywhere in Luoyang and I enjoyed the food court at the mall just across the road from the hotel. Will definitely stay again if I'm in Luoyang.
Översätt
Svar från boendet: Dear customer, thank you very much for taking the time to leave a positive review of our hotel. We will continue to strive to improve our services and facilities to provide you with a more comfortable and enjoyable stay. Thank you for your support and trust!
Shung Ho
Familjerum
Bodde på okt. 2024
Par
5 recension
4.5/5
Utmärkt
Publicerades 20 nov. 2024
The service provided by Ms Zhang was excellent. She was very helpful in answering our queries and giving suggestions on where to go.
The hotel beds are very comfortable and clean. Having a laundry room is an added bonus for leisure travellers on a long trip. Though the hotel is not near any metro, getting around to various sites is easy with Didi.
Highly recommended.
Översätt
Svar från boendet: Thank you for choosing Mercure Hotel, we hope to give every guest to stay in a relaxed and comfortable environment, from the selection of materials we adhere to the use of high quality, quality of guest supplies, the hotel management staff also conducted repeated personal experience and research, do not ignore every bit of detail service, thank you very much for your recognition of our service, Mercure Luoyang welcomes you again.
Chok
Familjerum
Bodde på nov. 2024
Res med vänner
1 recension
4.7/5
Otroligt
Publicerades 16 dec. 2024
Very comfortable and good facilities especially their FO are good service 5星好评🙇
Översätt
Svar från boendet: Dear guests, we are full of joy to see your praise! Your high praise of the facilities and front desk service is a great inspiration to all staff. We will make continuous efforts to repay your love with more intimate service and more complete facilities. We are looking forward to meeting you again and continuing to write a beautiful experience journey!
Anonym användare
Standardrum i queensize
Bodde på juli 2024
Par
16 recension
4.5/5
Utmärkt
Publicerades 11 aug. 2024
From the moment we stepped into the lobby, the hotel exuded a modern and fresh style that promised a comfortable stay. The service was very good, with attentive staff ensuring our needs were promptly met during our 2-night stay.
The gym, though small, was nicely equipped with essential instruments, perfect for a quick workout session. A delightful surprise was the complimentary ice cream offered in the hotel lobby—a sweet treat that added to the overall experience. Breakfast was nice as well blending a diversified Chinese style with Western elements, catering to a variety of tastes. Cleanliness was top-notch throughout the hotel, contributing to a very pleasant stay. The hotel demonstrated excellent value for money, making us feel valued and well-cared for. It's a place I would highly recommend to anyone looking for quality accommodation that won't break the bank.
Översätt
Svar från boendet: Years is a melodious song, beautiful songs often accompany you, thank you for your recognition and encouragement, Xiaomei will continue to work hard to bring you a better stay experience, we are sincerely looking forward to meeting you again, I wish you a happy life.
Gästanvändare
Superiorrum (dubbelsäng)
Bodde på dec. 2024
Res med vänner
2 recension
4.7/5
Otroligt
Publicerades 21 jan. 2025
Mercure standard, good quality and very good service.
Översätt
MonikaM
Standardrum i queensize
Bodde på aug. 2024
Affärsresenärer
67 recension
4.7/5
Otroligt
Publicerades 27 okt. 2024
Good internet
Good location
Comfortable bed
Unable to charge a European laptop
Översätt
Svar från boendet: Dear guests, thank you for your recognition of our hotel facilities, your detailed description makes Xiao Mei excited, we will inform the front office department about your feedback of the multi-function conversion plug problem as soon as possible, Mercure Luoyang Hotel welcomes you to visit again.
Joey SGY
Standardrum i queensize
Bodde på okt. 2024
Par
21 recension
4.7/5
Otroligt
Publicerades 5 nov. 2024
Great new hotel just location slightly off from main attractions
Översätt
Svar från boendet: Thank you for staying at Mercure Hotel Luoyang City Government. The hotel is located in the center of Luolong District, 7 km from Longmen Grottoes and 17 km from White Horse Temple. Looking forward to your visit again!
Dzintars M
Superiorrum (dubbelsäng)
Bodde på juli 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 27 aug. 2024
Good location, spacious and clean room, good service. Satisfied with this short stay.
Översätt
Svar från boendet: Dear guests, between the lines, small beauty feel your satisfaction, knowledge is the shadow of diligence, sweat is the mirror of diligence, small beauty always remind themselves, to let each guest have another home warm, comfortable, small beauty will continue to work hard to do, look forward to often come back to see.
Pisut
Familjerum
Bodde på okt. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 18 nov. 2024
Staff very friendly. Nice Hotel. Reccomend for everyone.
Översätt
Svar från boendet: Dear guest, thank you for your valuable praise! Your satisfaction is our greatest pleasure and we look forward to serving you again.
keat moey Leong
Standardrum i queensize
Bodde på maj 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 15 juni 2024
We are a family of 4 adults. The staff were pleasant and helpful. Our room has a beautiful view overlooking the lake and the room is equipped with 2 types of USB outlets.
Översätt
Svar från boendet: The scenery is not too much, but the scenery is good. Xiaomei only hopes that every time you stay here, you can relieve the pressure of life, relax the protection in your heart, and sublimate the warm feelings. The scenery of the ancient capital is famous, and Xiaomei has been waiting for you!
BoyPuwadol
Superiorrum (2 sängar)
Bodde på sep. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 1 nov. 2024
Good service, clean room, good breakfast and afternoon tea
Översätt
Svar från boendet: Thank you very much for your appreciation! We are always committed to providing a comfortable and clean stay for our guests. Your affirmation is the greatest encouragement to our team.