Arcades Shopping and Entertainment Complex, Kelvin Siwale Road, Lusaka, 10101, ZambiaVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
4/5
Mycket bra
42 recension
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The check-in is friendly, to the point and straightforward. The rooms are spacious, clean and well appointed with everything one needs. The breakfast is good but the dinner menu is a bit limited. Especially in the evening, the restaurant on the 9th floor is particularly cold. The AC's are on top speed and there is no way they will turn them down. If affected, flee to the bar on the opposite side, or better yet, sit on the terrace with pool beyond the bar. Check-out is again simple and quick.
Översätt
Gästanvändare
Bodde på aug. 2024
Affärsresenärer
4.0/5
Mycket bra
Publicerades 5 sep. 2024
All round good. Off street parking with 24hr security, friendly helpful front desk staff, comfortable rooms, very good housekeeping service. The rooftop bar and restaurant are very good. Restaurant food is well presented and reasonably priced with attentive staff. Convenient location with easy access to nearby East Park Mall, city centre and the highway to the airport. Very good all round.
Översätt
Gästanvändare
Bodde på juni 2024
Annat
5.0/5
Enastående
Publicerades 9 juli 2024
I was kinda hesitant about the hotel with other major names available in the country but found this to be just right. The rooms were semi spacious and I am highly surprised as a Titanium Member I did not receive an upgrade. I was highly pissed that I was not told about the gym being available across the street. These were two things for me that were completely missed and highly disappointed that were missed. For three weeks I was never advised on any of these or offered an upgrade, another person walks in with a lower status than me and received all the information and an upgrade. As stated, the room and bed were perfect with no issues. The room was cool enough just as I like it and the bathroom was very spacious and the shower. On a budget or not I would still recommend this hotel as the malls are very close in walking distance and contribute to the amenities. The restaurant and staff were extremely helpful and amazing to see everyday. They made the stay very welcoming and loving, the restaurant staff and two chefs making the omelets really made my stay and are the MVPs.
Översätt
DFH357
Bodde på sep. 2023
Familj
5.0/5
Enastående
Publicerades 17 okt. 2023
We stayed at the Protea Hotel Tower both before and after our Zambia safari. Clean spacious rooms, very nice and helpful staff. The restaurant on the top floor was wonderful. Great steaks! The favorable exchange rate made it quite reasonably priced too. Location is good too, a short walk to a nearby mall.
Översätt
Svar från boendet: Dear DFH357, On behalf of the entire hotel TEAM. It was our pleasure to welcome you to Protea Hotel by Marriott Lusaka Tower. Thank you very much for sharing your best travel experience with others on Trip Advisor and for your positive comments regarding cleanliness, the STAFF, and the food. Once again, thank you for choosing our hotel and we look forward to welcoming you back again soon.
Gästanvändare
Bodde på juli 2023
Annat
4.0/5
Mycket bra
Publicerades 15 aug. 2023
Very good hotel and great service. Clean and efficient. Only low point is the pool which is small and not heated. Very well located.with a mall attached and also a bigger one 100m away. Much much better than nearby radisson blu which is a scam!!!!!
Översätt
Svar från boendet: Dear Seedov, We are happy to hear that you enjoyed your stay at Protea Hotel by Marriott Lusaka Tower. Thank you for the positive feedback and taking the time to share your experience while at our hotel. We are glad to hear that the services and facilities met your expectations. Thank you for choosing Protea Hotel by Marriott Lusaka Tower for your travels to Lusaka and we look forward to welcoming you back again soon. Kind regards, Rita Holland.
Gästanvändare
Bodde på apr. 2023
Annat
4.0/5
Mycket bra
Publicerades 10 maj 2023
Hotel is located 20-30 minutes from Lusaka International Airport. It is good for business stay with clean and spacious room, functioning shower and good room service. Breakfast at the restaurant on the top floor is good range and quality.
Översätt
Svar från boendet: Dear eagle32016, On behalf of the entire hotel TEAM . it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka Tower. Thank you for taking the time to share your experience with us. We appreciate the positive feedback . Once again , thank you for choosing our hotel and we look forward to welcoming you back again soon. Kind regards RH
Gästanvändare
Bodde på mars 2023
Annat
1.0/5
Publicerades 23 apr. 2023
If you want a good nights sleep do not go - extremely loud disco music reverberates up through the entire hotel up until 4am even on a weeknight. Worst night I have had in a hotel. This is the second time I have visited the last time was at a weekend so I assumed that the music was possibly a weekend thing but apparently not.
Översätt
Svar från boendet: Dear Emily H, Thank you for staying with us and taking the time to share a review. Please accept our sincere apologies for the inconvenience caused and for not meeting your expectations during your stay with us , your experience most certainly does not reflect the standard of service we strive to archive. Please be assured that your valued feedback has been addressed in detail with management to ensure that this is rectified moving forward. It was our Pleasure to accommodate you and we hope to have another opportunity to better your experience with us. Kind regards, RH
Gästanvändare
Bodde på feb. 2023
Affärsresenärer
3.0/5
Publicerades 23 mars 2023
Expected more as it wasn't cheap. Reception and check in was good. Room was clean and a nice size with a good bathroom and shower. The breakfasts are good. Unfortunately there were a lot of niggling issues. On site parking is an issue. Very few spaces and I basically had to park a small hired car on a pavement. Dinner in the restaurant wasn't great. Service was slow. The food wasn't great and with the bright lighting it was a typical hotel dining room. The bar was the biggest problem. I wanted a cold beer and was accosted by working ladies. Know right of admission can be reserved but for me I didn't appreciate being hassled by these women.
Översätt
Svar från boendet: Dear Hiltontait, Thank you for staying with us and taking the time to share a review. We appreciate the positive feedback . Please accept our sincere apologies for the inconvenience caused and for not meeting your expectations during your stay with us , your experience most certainly does not reflect the standard of service we strive to archive. Please be assured that your valued feedback has been addressed in detail with management to ensure that this is rectified moving forward. It was our Pleasure to accommodate you and we hope to have another opportunity to better your experience with us. Kind regards
Gästanvändare
Bodde på feb. 2023
Annat
5.0/5
Enastående
Publicerades 15 mars 2023
Recently visited the hotel for a business trip of 3 days. The hotel is located close to malls, which offers easy access to outside facilities, including a variety of restaurants. Rooms are spacious and comfortable, with a luxurious bed and pillows. The shower is extra big, which was a nice surprise. Coffee facilities are available in the room with two bottles of water. The is an onsite restaurant with delicious meals, and a bar, where you can enjoy a variety of beers, cocktails and wines on the outside rooftop that overlooks the city. This is the best view while sitting next to the pool. You might feel like you have escaped city life as the noise is surprisingly quiet while sitting and watching the sunset. The staff are exceptionally friendly and very helpful, from reception all the way to the restuarant. We had a 5am airport pickup and the team assisted us with a hot cup of coffee as we arrived downstairs to leave. This made my morning! Breakfast offers an array of foods. Airport trips take place on the hour should you require a shuttle service.
Översätt
Svar från boendet: Dear Raqueldt, On behalf of the entire hotel TEAM . it was our pleasure to welcome you to Protea Hotel by Marriott Lusaka Tower. Thank you for taking the time to share your experience with us. We appreciate the positive feedback regarding the food and STAFF . Once again , thank you for choosing our hotel and we look forward to welcoming you back again soon. Kind regards RH
Gästanvändare
Bodde på jan. 2023
Annat
2.0/5
Publicerades 27 feb. 2023
Poor wifi Breakfast is really average Bed are not very comfortable Area is noisy Too pricy for the service 145USD B&B via *********** , 180USD if we book directly No gym Pool is tiny and useless with many flies inside Roof top restaurant is OK
Översätt
Svar från boendet: Dear Phindo22, Thank you for staying with us and taking the time to share a review. Please accept our sincere apologies for not meeting your expectations during your stay with us . Please be assured that your valued feedback has been addressed in detail with management to ensure that this is rectified moving forward. It was our Pleasure to accommodate you and we hope to have another opportunity to better your experience with us. Kind regards RH
Gästanvändare
Bodde på dec. 2022
Ensamresenärer
5.0/5
Enastående
Publicerades 31 jan. 2023
Amazing meals, super friendly chef at the breakfast buffet section who also puts together an amazing omelette. Great ambiance, customer service and great options of meals. Ala cart menu is equally good and reasonably priced. Great recommendation to anyone.
Översätt
Svar från boendet: Dear Tpapelo, We are happy to hear that you enjoyed your stay at Protea Hotel by Marriott Lusaka Tower and that the service and facilities met your expectations. Thank you for the positive feedback and taking the time to share with us your experience. It was our pleasure to accommodate you and we look forward to welcoming you back again soon. Kind regards RH
Gästanvändare
Bodde på dec. 2022
Annat
5.0/5
Enastående
Publicerades 31 jan. 2023
Great hotel for a few night stay if you are visiting Lusaka for pleasure or for work. Within walking distance there are multiple top rated restaurants (on Tripadvisor). A little further up the road is a full on shopping mall, with restaurants as well. The hotel itself is new, clean and quiet. They have limited on site parking with additional across the street. They claim they also have a guard across the street 24/7 but I didn't notice this when I parked there. Wifi good, parking free.
Översätt
Svar från boendet: Dear Christopher V, We appreciate you choosing to stay at Protea Hotel by Marriott Lusaka Tower for your travels to Lusaka and taking the time to share your experience with us. Thank you for the positive feedback. We have taken note of your comment, please be assured that we have 24 hour security at the hotel. It was our pleasure to accommodate you and we look forward to welcoming you back again soon. Kind Regards RH
Gästanvändare
Bodde på dec. 2022
Annat
4.0/5
Mycket bra
Publicerades 31 jan. 2023
Our group of 5 met for a business dinner at this new hotel's restaurant. The atmosphere is very nice, and the service attentive and pleasant. Our food was well prepared. Our only negative is that although we had reservations under the name of one of the couples who we had not seen in 3 years, we were escorted to the wrong table which made for a slightly embarrassing few moments when we realized that the gentleman at the table was too young and too slender to be our business associate. There still seemed to be confusion as to which table was reserved for us.
Översätt
Svar från boendet: Dear internationalmama, We appreciate you choosing to stay at Protea Hotel by Marriott Lusaka Tower and taking the time to share with us your experience while at our hotel. Thank you for the positive feedback. Please accept our sincere apologies for the inconvenience caused, your feedback has been addressed by management. It was our pleasure to accommodate you and we look forward to welcoming you back again soon. Kind regards RH
Gästanvändare
Bodde på dec. 2022
Affärsresenärer
5.0/5
Enastående
Publicerades 31 jan. 2023
Lovely place. The staff were friendly. we had a very good time. It is very convenient and easily accessable hope to come back soon. It's a quiet and peaceful place with good meals and service too. Will surely come back
Översätt
Svar från boendet: Dear R8470URashleym, We are happy to hear that you enjoyed your stay at Protea Hotel by Marriott Lusaka Tower and that the service and facilities met your expectations. Thank you for the positive feedback and taking the time to share with us your experience while at our hotel. Once again, thank you for choosing to stay with us and we look forward to welcoming you back again soon. Kind regards RH