Thistle Express London Luton

They helped with anything wrong that we had, always offered the best services.

Night time disturbance

Couldn’t contact the hotel to let them know we were going to be late out of check in time so couldn’t find hotel either

Booked for a airport hotel so we could eat out in the town centre. Basic hotel. Bed hard. Clean room . Good location.

Literally, it is a very short 5-minute walk from Lutin Station to the hotel. However, it was very difficult for me to find where the entrance of the hotel was. I actually went to the first floor of the shopping mall next to the hotel, and I found the entrance of the hotel from the shopping centre. However, if you go up in the parking rump next to the hotel, it leads you to the entrance of the hotel without any problem at all. Receptionists were very friendly and gave me all the necessary information on where to catch local busses to Luton Airport. I will definitely come back and stay in Thistel Express Luton Hotel, when I fly out from Luton Airport next time.

Unable to fully experience Luton cause we were there for only 1 night to catch a flight in the airport. But overall the hotel was nice for the price. The location was good as it was nearby a mall, breakfast served was also good and generally everyone (the staffs and other people) were nice.

Very good hotel close to the airport good for an overnight trip

Lovely clean room, only stopped one night. Very good included breakfast.

Terrible location with junkies all around. Door locked for known reasons. Very unprofessional and almost rude staff. No eggs on breakfast, no tea/coffee facilities in the room. WiFi was not working. Only stay there if you have too. Room was not in the best state.