Pyramisa Hotel Luxor recensioner

The tour attendant at the hotel, Abdul, is a complete fraud. He sold us a Luxor tour for 55 dollars. When we got in the taxi, we saw that it was not a tour but just a transport. And the air conditioning of the vehicle was not working, can you imagine, it was 50 degrees inside the vehicle. They said that this was a sudden malfunction, but this is not true. The air conditioning was broken from the beginning. Even if it was true, they did not inform us that the air conditioning was not working. We asked them to compensate for this, they could have at least given us a small refund, but this time Abdul lied to us and said that we had underpaid him in the first place. This is a big lie because we said we would pay in dollars and he showed us the total payment on the calculator. So there is no way we have underpaid. Definitely do not buy a tour from the tour attendant at this hotel, Abdul. We are currently traveling in a taxi at 50 degrees!!!

Nice hotel I booked landmark view But they give me nile view

I wish I could give it a 0 but hey. Had originally booked for 2 nights however the treatment from staff was poor throughout. Some occasions: - asked for assistance to book a taxi. Staff refused saying they would not get enough of a cut to make it worth his while to call a taxi. - bed sheets were bloodstained - they refused to accept the complaint - no WiFi - technically it appears in the lobby but good luck using it. It won’t even appear from the rooms And worst case. I checked out a day early due to these aforementioned problems. They confirmed cancellation and said I’d get the money back. I accept and leave. Then they tell trip that actually they didn’t check me out and so refused to accept a cancellation..

The hotel was good for the price, the view from the room was great and it was clean. Breakfast was OK. Booked a double but they gave us a twin but it was easy to push the beds together. If you’re particular, you probably wouldn’t stay here but if you understand that you get what you pay for, this hotel is great.

I appreciated the lovely breakfast spread and the friendly and welcoming demeanor of most of the staff. The view of the Nile was stunning; however, I did find the area to be a little concerning at night. It would be helpful if guests were informed about the ongoing construction ahead of time, as the noise was quite disruptive during my stay. Additionally, I noticed that the AC in my room wasn't functioning properly, which impacted my comfort. Lastly, I found the reception staff to be a bit stiff and could benefit from a more approachable attitude. Also, it would be great to have wifi access beyond the lobby.

Everything was perfect and all the staff was very polite and friendly !

The view of hotel is fabulous, staff is helpful but the room facilities are a bit old I don’t like the linen got pilling

Clean and cozy hotel. The staff was friendly, helping guiding your room and carrying luggages. They offered a wide selection of breakfast, and the food tasted good. The Nile view was amazing.

It has beautiful Nile sunset view. Amenities are great. Internet weak in rooms, good in lobby. Breakfast is scrumptious. Only some of the housekeeping fellas are dodgy, like everywhere in Egypt, they try all means to get tips, more tips, more money.

The hotel was clean. We were checked in early than the usual check in at 2pm as our flight was early and it was great. The hotel itself was amazing will nice views.

Amazing, staff, hotel, food all amazing🤗. The staff were so friendly and kind. The hotel room fit all 3 of us with our own beds .

Beautiful views of the Nile, great pool, and the staff are very friendly and helpful. A variety of food options with an Italian & Chinese restaurant on the property.

Hotel was Good . It was a little bit out dated and in need of an upgrade. Cleaning staff could do a better job with mopping and dusting. The bathtub needed to be scrubbed with chemicals as it was very dirty with yellow stains. Otherwise the hotel was very enjoyable.

Good location near many restaurants and a pub or two. Very nice facilities and helpful staff. Breakfast included was okay, consistent every day, helpful that it was early. Rooms were a bit old but clean, comfortable bed, nice balcony, hot water. My only complaint was there was only one very inconveniently located outlet to plug in everything.