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Verifierade recensioner
Läge och interiör8.3
Bekvämligheter8.5
Service8.2
Renlighet8.6
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Sam Lim loves Amber
Standardrum
Bodde på feb. 2025
Par
31 recension
10.0/10
Enastående
Publicerades 28 mars 2025
Nice stay at this hotel which is located just 5 mins from the train station. Great service and complimentary upgrade is a plus.
Översätt
Svar från boendet: Dear Sam Lim loves Amber,We’re delighted to hear that you had a nice stay and appreciated our convenient location, great service, and complimentary upgrade. It was a pleasure hosting you, and we look forward to welcoming you again soon!Best regards,General ManagerRadisson Blu Hotel, Lucerne
Gästanvändare
Standardrum
Bodde på feb. 2025
Par
3 recension
7.5/10
Publicerades 30 mars 2025
Nice location near train station.
Översätt
Svar från boendet: Dear Guest,Thank you for your kind review! We’re glad you enjoyed our convenient location near the train station. We hope to welcome you again soon for another great stay.Best regards,General ManagerRadisson Blu Hotel, Lucerne
Anonym användare
Standardrum
Bodde på mars 2025
Par
6 recension
10.0/10
Enastående
Publicerades 17 apr. 2025
The room was really spacious and clean, and they provided excellent services. Great location with just 5-8 minutes walk from the train station. Highly recommended 👍🏼 Would definitely choose Radisson Blu again.
Översätt
Svar från boendet: Dear guest,Thank you very much for your wonderful review and recommendation! We are very pleased to hear that you were satisfied with the size and cleanliness of your room as well as our service. You also seem to have enjoyed the location of our hotel - we are also proud of our proximity to the train station.It's great to know that you are considering Radisson Blu for your next stay! We look forward to welcoming you back soon.Best regards,Radisson Blu Lucerne Team
Komal Somani
Superior-rum
Bodde på feb. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 30 mars 2025
Excellent stay with my family.
I was upgraded as well and the room was very spacious
Staff at the reception was very helpful and cooperative.
We all had a very good stay for 2 nights
Översätt
Svar från boendet: Dear Komal SomaniThank you for sharing your experience with us! We are delighted to hear that you and your family had an excellent stay and that you enjoyed the room upgrade. It’s wonderful to know that our reception team was helpful and cooperative, ensuring a pleasant stay for you.We truly appreciate your kind words and hope to welcome you back for another great experience in the future!Best regards,General ManagerRadisson Blu Hotel, Lucerne
kris_0
Rum Premium med sjöutsikt
Bodde på dec. 2024
Familj
8 recension
8.0/10
Mycket bra
Publicerades 23 feb. 2025
Location – 9/10
The hotel is in a prime location, right by Lake Lucerne and just a 5-minute walk from Lucerne Train Station. It’s within walking distance of major attractions like the Chapel Bridge (Kapellbrücke), the Old Town, and the Culture and Convention Center (KKL Luzern). The area is modern and convenient, though if you’re looking for a more historic, traditional Swiss setting, you might prefer something in the Old Town.
Rooms – 8.5/10
The rooms are spacious, clean, and modern, with comfortable beds, stylish decor, and large windows offering great views of either the lake or mountains. Some rooms have floor-to-ceiling windows, making the scenery even more spectacular. The bathrooms are sleek and well-equipped, and amenities like a Nespresso machine, minibar, and a work desk add extra comfort.
Service – 8/10
The staff is professional, friendly, and efficient. Check-in and check-out are smooth, and the concierge is helpful in offering local recommendations or organizing activities. Some guests have noted that the service can feel a bit business-oriented rather than warm and personal, but overall, it’s efficient and reliable.
Dining – 8/10
The on-site restaurant and bar offer a good selection of food and drinks, with a mix of Swiss and international cuisine. Breakfast is buffet-style, with fresh pastries, cheeses, cold cuts, eggs, and great coffee. The variety is good, but during peak times, the breakfast area can feel crowded.
Amenities – 8.5/10
Fitness Center & Sauna – A well-equipped gym and a small sauna are available, perfect after a long day of sightseeing.
Meeting & Conference Rooms – Great for business travelers, with modern facilities and event spaces.
Parking – There’s underground parking, which is convenient but comes at an additional cost.
Free WiFi – Strong and reliable throughout the hotel.
Översätt
Svar från boendet: Dear kris_0Thank you for your detailed and thoughtful review.We are delighted that you enjoyed our prime location, spacious and modern rooms, and well-equipped amenities. It is great to hear that our staff provided professional and efficient service, and we appreciate your feedback on making it feel even more personal.We value your insights and hope to welcome you back for another wonderful stay in Lucerne.Best regards,Radisson Blu Hotel, Lucerne
Gästanvändare
Standardrum
Bodde på maj 2024
Ensamresenärer
30 recension
9.5/10
Otroligt
Publicerades 2 juli 2024
My room was upgraded to a bigger room with two single beds. The service was very good and the room was clean and neat. Everything seems quite new. It takes about 8 mins to walk from the train station or bus station so a pretty good location by the beautiful lakeside. Nothing to complaint about!
Översätt
Svar från boendet: Dear guest userThank you for your review. We are glad to read that you enjoyed your stay and hope to have the opportunity to welcome you soon back again.
Faisal Saffar
Standardrum
Bodde på apr. 2024
Par
7 recension
9.5/10
Otroligt
Publicerades 9 maj 2024
Super friendly staff..location is best in Luzern...the view from the room stunning
Översätt
Svar från boendet: Dear Faisal Saffar,Thank you for your review, we are glad to hear that you enjoyed your stay with us, in particular our location. We hope to have the opportunity to welcome you soon back to Lucerne.
Gästanvändare
Superior-rum
Bodde på nov. 2024
Familj
10 recension
8.0/10
Mycket bra
Publicerades 30 dec. 2024
The room is nice
Översätt
Svar från boendet: Dear Guest User Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel, Lucerne, I look forward to welcoming you back.Sincerely, Radisson Blu Hotel, Lucerne
Svar från boendet: Dear JinjideKxiansheng,Thank you very much for your great review! We are very pleased to hear that you enjoyed our central location, the quiet surroundings and the cleanliness of the room. We also appreciate that you found our breakfast satisfactory.Thank you also for the tip regarding the slippers and toothbrushes - we are happy to take this feedback on board and will pass it on internally. We are delighted that you enjoyed your stay with us and hope to welcome you back to the Radisson Blu Lucerne soon.Best regards,Radisson Blu Lucerne
Svar från boendet: Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your stay. We regret that noise disturbances affected your rest and that there was a misunderstanding regarding the situation. Your feedback is valuable, and we will address this with our team to ensure better communication and service in the future.We appreciate your time in providing this review and hope to have the opportunity to offer you a much-improved experience in the future.Best regards,General ManagerRadisson Blu Hotel, Lucerne
Svar från boendet: Dear Guokelizi,Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with your stay and appreciated the size and modern amenities of your room.We are especially pleased that you found our service at the front desk, the complimentary mineral water and the coffee machine to your liking. It is great to know that our location and the soundproofing of the rooms were ideal for your needs.Your feedback motivates our team to maintain the high standards our guests expect. We look forward to welcoming you back soon and wish you all the best for your future travels.Best Regards,General ManagerHotel Radisson Blu, Lucerne
Svar från boendet: Dear ZuoyeyoumengThank you very much for your kind review and recommendation! We are very pleased that you liked the location and price of our hotel and that you appreciated our service and cleanliness.We are aware that some of our facilities are from older buildings and are continuously working to renovate and modernize the hotel to improve the comfort and experience of our guests. It's great to hear that you still had a positive experience.We look forward to welcoming you back for your next stay during the high season!Best regardsRadisson Blu Lucerne
easy_Joe
Standardrum
Bodde på feb. 2025
Affärsresenärer
14 recension
5.0/10
Publicerades 26 mars 2025
在國內就是很普通的快捷酒店 不提供任何洗漱用品
位置相對不錯 火車站走過去10分鐘不到
Översätt
Svar från boendet: Dear easy_JoeWe apologize for not having met your expectations, toiletries are available upon request. We still hope to have the opportunity to welcome you back on another occasion.
Svar från boendet: Dear valued customerThank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations.We sincerely apologize for the inconvenience regarding the additional charges and the missing power adapter. This does not reflect the standard we strive for, and we will be reviewing these incidents internally to ensure they do not happen again.Thank you once again for your feedback. We hope you will give us the opportunity to make your stay more pleasant in the future.Best Regards,General ManagerHotel Radisson Blu, Lucerne
Svar från boendet: Dear XihuanhuanyoushijiedelvxingdarenThank you for your positive feedback! We’re glad you enjoyed our hotel’s central location and appreciated the proximity to the train station and main attractions. It’s also great to hear that you were satisfied with the service at our reception.We hope to welcome you back soon!Best regards,Radisson Blu Hotel, Lucerne