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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.4
Service4.3
Renlighet4.6
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Alla recensioner(83)
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Utmärkt vistelse!(20)
Utmärkta rum(16)
Lätt att ta sig runt(16)
Utmärkt service(14)
Fin utsikt(13)
Rent och städat(11)
Praktiskt för shopping(11)
Nära till tågstation(10)
Negativa recensioner(1)
shen
Standardrum med stadsutsikt
Bodde på feb. 2024
Par
1 recension
3.2/5
Publicerades 3 mars 2024
not clean
Översätt
Svar från boendet: Hello Shen,Thank you for your feedback. We hope you had a nice stay in our hotel.However, we are sorry the cup were not clean. We will definitely share your pictures with our housekeeping staff to improve the quality of our service.We hope to welcome you soon again.Regards,Johanne-Azad, Room-Division Assistant
Gästanvändare
Standardrum med stadsutsikt
Bodde på aug. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 10 sep. 2023
I like this hotel! Very convenient and easy for shopping! It is clean and smells good.
Översätt
Svar från boendet: Dear Guest user,We are glad you enjoyed your stay! It's great to hear that the hotel is convenient for shopping, clean, and has a pleasant scent. If you have any specific highlights or recommendations, feel free to share and we hope to welcome you soon again for another journey in Lyon. Regards, Johanne-Azad, Room-Division Assistant
EdemonQ
Standardrum med stadsutsikt
Bodde på dec. 2023
Par
6 recension
5.0/5
Enastående
Publicerades 20 jan. 2024
Superb room and service. Friendly and understanding staff (especially the morning breakfas crew who came out to inform us the breakfast is ready).
Nice smart tv and provided heater/ fan on request.
Översätt
Svar från boendet: Hello EdemonQ,Thank you for your feedback. We are glad you stay was perfect. We will share your remarks we all our team.Hope to see you soon again.Regards,Johanne-Azad, Room-Division Assistant
Yulie
Standardrum med stadsutsikt
Bodde på okt. 2023
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 24 nov. 2023
Got a free upgrade to junior suite
Översätt
Svar från boendet: Hello Yulie,Thank you for taking the time to share your experience with us.Making our guest feel comfortable is one of our priorities and we are more than happy to read that you had been upgraded to a junior suite. We hope you had a good time full of memorable moments.Looking forward to welcoming your soon again.Regards,Johanne-Azad, Room-Division Assistant
pkc
Bodde på maj 2022
Affärsresenärer
1 recension
2.2/5
Publicerades 9 juni 2022
I don't understand how this can be a 4 star hotel, honestly... What a waste of money.
There is absolutely no service, trip mentions a spa but there is none. Literally nothing but your small room in this hotel. Not even a nice smoking area, you basically just go outside the hotel, the street is filthy.
The room wasn't very clean, no bath, and you have to go to the reception to ask for a toothbrush !
The elevator is quite scary.
I feel this is so overpriced, i feel the standard in France used to be higher...
Översätt
Svar från boendet: Hello Pkc,We apologize for not filling out all your expectations.We take your feedback seriously and will address the issues raised, including the lack of expected services, cleanliness concerns, and the overall condition of the facilities.See you soon.Regards,Johanne-Azad, Room-Division Assistant
Gästanvändare
Standardrum med stadsutsikt
Bodde på juli 2022
Par
1 recension
5.0/5
Enastående
Publicerades 7 sep. 2022
Good location for train
Översätt
Svar från boendet: Dear guest,Thank you for rating our services. We are glad our location was helpful to you and made you have a nice stay.Regards,Johanne-Azad, Room-Division Assistant
키리키라
Standardrum med stadsutsikt
Bodde på jan. 2025
Affärsresenärer
12 recension
5.0/5
Enastående
Publicerades 11 feb. 2025
위치가 정말 좋은 곳이었어요. 쇼핑몰이랑도 가깝고 올드리옹이랑도 가깝고 기차역이랑 더 가까워서 체크아웃하고 기차역 가는데 정말 금방 갔답니다.
Svar från boendet: Dear Xinzhizhongzhou,Thank you for your feedback!We're thrilled to hear that you enjoyed your stay in one of Lyon's most famous skyscrapers. It's great to know that you appreciated the design of the hotel, the stunning room views, and the helpfulness of our front desk in recommending restaurants. We're also pleased that the convenient tramway access and generous breakfast exceeded your expectations.We look forward to welcoming you back soon!Regards,Johanne-Azad, Room-Division Assistant
Svar från boendet: 尊敬的客人,感謝您對我們酒店的高度評價!我們很高興您對酒店的地理位置、設計以及夜景都感到滿意。您的推薦對我們來説意義重大,我們會繼續努力提供更優質的服務。期待您的再次光臨!誠摯問候,
Gästanvändare
Juniorsvit med panoramautsikt över Gamla stan
Bodde på juni 2024
Familj
29 recension
4.7/5
Otroligt
Publicerades 19 juli 2024
建築在里昂中心區域中顯高大上,但門面不大氣,酒店建築內部漂亮,前台接待熱情,早餐一般,配餐品種不多
Översätt
Svar från boendet: Dear Guest User,Thank you for your feedback.We're glad to hear that you appreciated the interior of the hotel and found our reception warm and welcoming. We apologize that the exterior of the building and the variety of side dishes at breakfast did not meet your expectations. Your comments are important to us, and we will work on improving these aspects.We hope to have the opportunity to provide you with a better experience on your next visit.Regards,Johanne-Azad, Room-Division Assistant