Best Western Plus Lytle Inn Suites

Positives: Very clean! I thought the hotel was new but it’s 10 or more years old. The staff were helpful and pleasant. They all were cordial and spoke if spoken to (which I try to do to be friendly and respectful). Negatives: The pool and even hot tub water was COLD! That and the traffic noise from the highway were the only negatives.

The hotel lobby was decorated very nicely for the holidays. The property is clean and the rooms in very good working order. The bed was comfortable and I liked the soap & shampoo amenities. It was a great value for the money. The Best Western is also located close to several restaurants and a large HEB.

We drove to Texas from Florida to move into our new home and needed a place to stay the night before closing. We searched "pet friendly" hotels on ********** because our family pet, "Tuesday" the dog, was with us. Best Western was the closest hotel and very specifically highlighted the fact that it was pet friendly. When we arrived and went to check-in, they informed us that the hotel was in fact NOT pet friendly. No big deal, BUT, the hotel refused to refund us our money, roughly $130. We called ********** AND the hotel several times, both playing the "blame game" on each other, ultimately landing on the fact that the decision was up to the hotel and they firmly refused, even though we were never able to check-in and had only booked the hotel 10-15 mins prior to arriving (meaning that we did not prevent them from selling the room to anyone else and then cancel last min). I screenshotted the hotel description reflecting that it was pet friendly (on **********) and disputed the charge with my bank. Absolutely TERRIBLE customer service here. Pretty disappointing being that they were one of the newer hotels in Lytle. I would suggest renting an airbnb instead.

Check-in was a nice experience, especially with online pre-registration! First thing I noticed was how clean everything was in the lobby and how clean-smelling. That continued into the room as well. Every member of staff and housekeeping was very friendly and helpful. Breakfast was as good as any hotel we have stayed in, and the host kept the food replenished as needed.

Family of four stayed four nights while visiting family in a 2 room suite. It was great! Plenty of room for us and the kids with a shared bathroom. King bed in each bedroom, plus a living area with pull out couch and a small kitchen. Kitchen had a sink, microwave, stovetop, and mini fridge. Room and building were clean, beds were comfy. Staff was friendly. Kids enjoyed the pool, but it is indoors. Free breakfast everyday was great with a little variety each day. Lots of food options nearby and an H‑E‑B, too. Great value at around $800 for four nights and a huge suite! Would stay again and def recommend.

The nicest hotel we have stayed at, breakfast was excellent, spacious rooms, friendly and helpful staff. Always clean and tidy. Staff accommodated our family to breakfast area in the evening to have pizza with our family.

the stay here at the lytle best western was like staying at a 5 star resort as soon as you walk in it was amazing and the staff was A++ fast check in and the service was great i was treated as if i were the most important person there.

We have special needs when we travel, and Robert helped us before arrival to make sure we had everything we needed in the room. This level of personal attention is rare these days, so we give kudos to Robert, with thanks, for his excellent help. The breakfast area is well-maintained and well-stocked by a lovely lady who does her work with a smile.

Rooms price too high for all the negatives surrounding location and the room conditions. Tons of construction around hotel location making it a hard and dangerous drive. The rooms were dirty and not well kept. The carpets were stained. The towels felt like they were made of bulap. Due to the construction, a water main was busted and the hotel had very low water pressure or NO water pressure. Couldn't shower or flush toilet. I would recomment NOT staying a hotel until all construction around hotel is completed. Also, hotel should update the rooms ASAP. I will NOT be returning.